Magic

Formerly Magic Window Innovations
Windows & Doors Installation & Service
Vaughan ON L4L 6C8
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95%

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Reviews by rating (past 12 months)

Reviews for Magic

Average customer rating:
9.7 10 (800 reviews)

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Joanne
Joanne
2 reviews Old Toronto, ON
10/10

Expert Installation

We have an old home and a wall of windows where the floor had a definite dip of almost 2 inches. Tommy Alarcon and Gurinder did an amazing job of correcting for the discrepancy and the windows look amazing. Would highlly recommend both the product and the installers.

Approximate cost of services:
$10,000.00
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Leanne in Toronto
Leanne in Toronto
3 reviews East York, ON
10/10

Window Wall Repair

I had a window wall installed in 2019 and the rubber gasket at the entry door had become unglued. I called in for a repair team and they were able to come within a couple of days. The technician was pleasant, identified the issue and repaired it immediately. Great stuff!

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Oakville, ON
9/10

Window Replacement

Quality product, good customer service. Had a service request for a minor fix, it was handled quickly and efficiently. Highly recommend Magic.

Approximate cost of services:
$34,000.00
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Morito
Morito
1 review Angus, ON
10/10

Patio door

The serviceman arrived early, explained the issue with the patio door and had it fixed quickly.

Approximate cost of services:
$7,000.00
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Private User
Private User
Private User reviews Brampton, ON
10/10

product is top quality staff are great to deal with,

i used Magic windows to replace my kitchen door and i have not regretted it they they products are very good and so is the service i will recommend magic windows to anyone,

Approximate cost of services:
$5,000.00
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Caroline
Caroline
1 review Alcona, ON
10/10

Magic Windows - Just amazing

We have been needing new windows for some time and I had heard many ads for Magic windows. Met them at a show and decided this product was worth the time. We had them installed in February and immediately noticed that it helped with temperature regulation in the house and substantially reduced the noise from outside. We needed something looked at recently and they came right away and solved the problem quickly. Great business.

Approximate cost of services:
$20,000.00
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Jeannelle
Jeannelle
2 reviews Mississauga, ON
3/10

Extremely Disappointing Customer Service and Installation

While our project manager was lovely and very reasonable, we faced significant challenges come installation time. Although the installation team was pleasant, the installation manager was rude, condescending, and made it evident that Magic does not value customer service as much as it proclaims. The install manager compared the window installation process to Rogers (notorious for poor service). Here's hoping we do not need to avail of the warranty because Im unsure how that will go!

The windows, which we've had for about a month now, are satisfactory but nothing special. However, we will not be returning to Magic for the remainder of our windows nor will we be referring you to family and friends. As their installation manager indicated, we were a "small job" and it seems Magic values its customers based on their spending so our business and any subsequent referrals won't be missed.

Approximate cost of services:
$5,000.00
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Alan in Toronto
Alan in Toronto
1 review Etobicoke, ON
10/10

Magic Windows

Magic windows are truly magical! We're so impressed by the design, quality and installation, not to mention the innovations of retractable screens and windows without cranks. Genius!

Approximate cost of services:
$25,000.00
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Billy
Billy
1 review Georgina, ON
10/10

Magic Windows

The follow up service by Magic Windows and Doors was excellent and very pleased with the performance of the windows and door! Under 40 warranty

Approximate cost of services:
$25.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magic

There’s no questioning it- we are a different kind of window company. We’re not in the business of selling windows and doors, we are in the business of challenging the norm. We’ve done so since 1979, by introducing revolutionary products that improve the unique connection between indoor and outdoor spaces. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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