We were told there would be 2 men and we expected that they would both move our furniture together, but they had one unload the truck and the other one carry and move the furniture into the new place. One person cannot carry heavy solid oak credenzas and triple dressers alone and move it into place. They left deep gouges in our oak table, broke off large splinters of wood on 4 other tables and left large scratches all over the hardwood floors. When we pointed out the damages to them, they started to carry the larger pieces of furniture together but the damage was already done. They offered us no discount or other compensation for the damages. They had also promised us that there would be no additional charges and then there was. And they came back to us 2 weeks before the move and wanted twice the amount of deposit as what we had already paid them. Definitely won't be using them again.
- Approximate cost of services:
- $600.00