I asked 3 highly rated roofing contractors on Homestars in the fall of 2015 to quote on installing a new roof on my house. Robert is the owner of The Cutting Edge Roofing and he wants to inspect the roof of any prospective client and provide a quote which is a task not handled by the owners at a lot of other companies who tend to rely on estimators. I believe this allows Robert to more effectively manage the overall process from start to finish. His quote was competitive, but included extra features (e.g. 6 feet of ice and water protection) that other vendors wouldn't provide. I did my homework and learned the Cutting Edge is one of the few roofers in the GTA certified by Owens Corning to install their shingles which was another strong selling point which goes beyond merely looking at the cost figures alone. This is a very important point...you have to look at various factors to do an apples to apples comparison and read the quotes carefully and ask questions if anything is unclear. The strong warranty was also a plus. I also liked the fact that Robert let me pay for a portion of the cost using a credit card, whereas the other vendors did not offer any credit options. Robert was unable to replace my roof during the fall due to existing orders, but because he wanted the business (and I was willing to wait to have the best company do the job), he installed a tarp on my roof to protect some potentially vulnerable areas until he could complete the work in May 2016. He even installed a brown tarp at my request so it would blend in with my existing roof as much as possible. This involved extra work for him, with no extra cost to me, other than paying a reasonable deposit when he installed the tarp to ensure I would stick with his company when the job was performed months later. The work was completed in one day in May 2016 and the roof has held up quite well so far. Robert also replaced the roof on the little shed in my backyard. He surprised me by putting in a high quality roof on the shed (including valleys!!), so it looked much sharper than I had envisioned. All these little extras add up and reinforce the fact that Robert and his crew take pride in their work and care about their customers.
- Approximate cost of services:
- $7,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for such a great review!! We really appreciate your kind words.
Robert Landry