D Bay Home Services Inc Whitby

Not professionals. as good as burning your money. job done is 30 minutes 5 beadroom house. arrogant employees. hidden costs although advise otherwise. sales staff promise not honored by actual people doing the job. Repeated calls to fix problem. Shabby job not as per standards. after their work there is more problems in the house. never return to fix problems created.

Essentially telemarketers, they don't seem to accept in-bound calls at all. They used compressed air, blasted the ducts for a while, then used a weak vacuum to clean out the crud. On site, the tech offered to clean the furnace for $130 more and we agreed. Again, more compressed air blasting, and they left. A few hours later the house was cold and we realized the furnace was not working. We called and left many desperate messages for 2 (winter!) days and got no answer, then promises to send someone, then no-show. I had to call Direct Energy and pay $400 to rectify the (simple and sloppy) problem. Later I sucked up tons of crud in the ducts with my shop vac.

These guys are incompetent and dishonest. Reputable duct cleaning is not much more expensive than the $110 we paid, so pay the difference up-front, not in repairs later.