Damaged items and no carpet runners
First off I do have to explain that I have moved places in the last 10 years and have recommended movers...unfortuntaly the movers I typically use were occupied.
Zaid Moving was available and Zaid himself was polite. When it came to the move date Zaid was occupied with another move. The three people who moved our items from one condo to the other condo across the street was steady in their work however the negatives outweighs the positives.
Cons:
1) Did not use carpet runners as advertised and even when my spouse asked to use them, they still didn't!
2) Minor damage (scratches to the furniture, minor damage to the couch, wood furniture-nicks)
Overall, for a full move I will not use them, as I rather pay a more to have no damage to my personal possessions.
- Approximate cost of services:
- $900.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
can you please email me about those issues. it surprise me. usually if there is any issue I solve it at the spot. and if you still not happy with the service I will refund you. we work very hard, very careful and polite. and I don't see how you rate us 2 stars. please email me so I can follow up.
I tried to follow up with emails, but I didn't hear back unfortunately. wish we can resolve this issue, it surprise me that you wrote this review almost a year after the move.