Waterproof Masters & Associates

Formerly Waterproof Masters
Waterproofing
Mississauga ON L5J 1K7
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John from Mississauga
John from Mississauga
6 reviews Mississauga, ON
10/10

Leakage Into the Basement

We contacted this company because a friend used them previously and was happy with the work done. Back then the company would repair or replace any necessary ripping up of the finished basement if the workers needed to do repairs in that area. However, they no longer provide that service as it's not the forte. We contacted the company and the principal came out to give us a quote. He strongly recommended we get quotes from others. He also indicated his company wasn't the cheapest and it wasn't the most expensive.

John also advised that although he does not agree with products that expand into cracks, other than a patented product he uses, he still advised us to go with certain products if we went that route instead of other products that are designed more for floor (horizontal?) cracks instead of wall (vertical) cracks. On his advise we contacted a couple of other companies that are highly rated on HomeStars with significant number of reviews. One was over $2,000 more expensive and the other company had an answering service/receptionist that was unprofessional and led one to suspect the level of competency of the company based on the clowns it hired to answer its phone lines.

We were happy with the work, but can't really comment at this time on the effectiveness of the repair as we have not had the level of rain we did in July when we got a month's worth of rain in 3 hours. We can't put it to the test until we get significant rainfall where the ground is saturated with water and no additional water can be absorbed by the soil and the water starts to build up. Having say this, I don't see anything during the period the work was done to suggest it wasn't done properly or that it won't be effective at preventing water from coming into the basement. So at this time, based on our experience and that of our friend we would recommend people strongly consider this company.

Approximate cost of services:
$5,000.00
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