Umbrella Waterproofing, Drains And Plumbing Solutions

I called Umbrella Waterproofing on a Saturday afternoon to help with a recurring basement drain clog issue. Bogdana from dispatch was helpful in first assessing the situation, and sent Vlad for an in-person consult the same afternoon. It was clear that Vlad was knowledgeable on the topic, but was also very upfront with his recommended approach and quote. After surveying the drains with a scope, he noted a quick fix solution to get the drain unclogged, but also recommended a long-term fix that would get to the heart of the problem. He was not pushy, but laid out the options and costs clearly. I ended up going with the long-term fix as well, which involved his team coming back for a second day to remove the tiling and the full replacement of the drain system in the laundry room. The team was able to get what seemed like a rather involved job within 6 hours. I would not hesitate to recommend Vlad and his team for similar issues to others.

Vlad and his crew did an excellent job with our basement waterproofing and plumbing work. He explained everything very thoroughly and the crew were total professionals, from start to finish. We had a couple of unexpected finds once the job got started (old home) as well as a few things we wanted to add on as far as upgrades and they were able to do exactly what we wanted, and at a good cost point. I highly recommend them.

This is the second time I'm using Vlad and his crew. They are very knowledgeable and willing to help. All my questions were answered with full explanations and they truly know what they are talking about! The work they did was impeccable and everything was cleaned up after. I have no issues choosing Vlad and his crew should I need them again.

We had Vlad come over to give us a quote and let us know what his company would do to ensure a clean, dry basement. His quote was in line with what we had received from other companies, but he took extra time to answer every question, provide reassurance, and map out possible scenarios. He gave us three options for the work and provided excellent communication and potential cost breakdown for if unforeseen problems arose. The company kept open lines of communication throughout and the work (waterproofing approx 41 ft to the back of the house) was done in a very timely manner. Our yard was put back exactly as it was found with no damage- every precaution was made even with promises to return in the spring if the ground hadn’t settled the way it was anticipated. Vlad was very patient and understanding of our concerns and extremely helpful- we appreciate everything he and the company did for us!

Had several quotes to fix an annoying leak in our foundation that happens during heavy downpours of 20+ MM of rainfall. Called several companies of which only 4 actually came out an gave me a quote. Vlad came at the appointment time and used his moisture meter and was one of the only people to move furniture and items around to try and find a leak from the inside or detect where water was pooling. My basement is mostly finished so the leak was suspected to be behind one of the finished walls based on what the moisture meter was indicating and how the water was travelling.

Vlad explained what he suspected was happening and gave me several options and two quotes based on different lengths of repairs. We decided exterior waterproofing was the best solution and signed to go ahead.

Initial dig was delayed because of Onemark/Promark being greatly delayed in marking the utilities but as soon as that was done they came on the Friday and finished the job late Saturday. They did a great job of protecting the area and left it completely clean as if they had never dug before.

Would highly recommend Vlad and Bodhana from Umbrella Waterproofers for any jobs.

AMAZING company! I hired Umbrella to waterproof after discovering water in the basement in my newly purchased home. As a single mom who just purchased a new house, I was a bit overwhelmed with the work that had to be done. Vlad and Bohdana always put my mind to ease and were so awesome to work with - both were extremely knowledgeable and communicative. They made everything easy and seamless. They even organized two teams to complete the job in a condensed amount of time. When asked about the sump pump, Vlad said he would see if it was required after looking at the current state of the existing system. He concluded that he didn't think it was necessary. Other companies I got quotes from tried to up-sell the sump pump. I decided to get that and the backwater valve put in because of the city rebates. I really appreciate the integrity and ethics of this company. Vladimar, the plumber who did the sump pump and backwater valve install (and toilet repair) was respectful of my space, ensuring minimal mess and was super efficient. I have already recommended them to my neighbour, who is also using them, as well to many others looking to waterproof. Thanks again Umbrella team! You rock!!

We were impressed from start to finish with the Umbrella crew. They were on time everyday, friendly, and professional. They underpinned our semi-detached home in downtown Toronto and were able to navigate various challenges as they came up. Bohdana in the office is so helpful and kind, and together with Vlad and Andre they get back to you right away with information if you have a question. The work was carried to a very high quality, and we are very happy to recommend them to others

We had water leaking from the basement ceiling and I called these guys for help. By the time technician Vald came to our place, the restoration company had already been here and opened up the ceiling to expose the pipes. We turned water on and off from various locations and eventually found out that it's a sewage backup causing a leak from the ground floor toilet.

Unfortunately the technician did not have the equipment to deal with such a scenario so he called the office and arranged another technician to come in the afternoon, but had to charge me an inspection fee. The other technician came with an inspection camera and a heavy duty snake to open up the clog in the sewer, while keeping me informed the whole time, and made followup suggestions regarding the situation of the sewer pipe. He also answered all my questions thoroughly.

I'm generally very satisfied by the technician's courtesy, but the inspection fee was quite steep, not to mention they had to arrange another technician here with another bill on using the equipment.

Vlad and his team are great. I highly recommend using him for any waterproofing, drain and plumbing jobs. He is prompt, their team work hard to finish quickly while getting the job done right the first time. As best as he can, he will warn you of any surprises that may arise along the way, which is appreciated. This is the second time I've used Vlad and his team to do a job, and he guarantees the work that he does. The first time was for a waterproofing problem along the back wall of my house. The second most recent job was to install a backwater valve and fix a drainage problem along the other side of my house. All of these jobs was done very professionally without an issue. They arrange for all permits, city inspectors etc. I highly recommend using them, I wouldn't go elsewhere.

Had a couple of quotes to waterproof my basement which was damp but not actually wet. I was really satisfied with how detailed of an analysis and quote I received from Vlad so I went with them.

I had a good experience from start to finish. Communication, work quality and cleanup were all excellent. The crew worked extremely hard without complaint (They found my basement floors were over a foot thick and very difficult to break)! Bohdana from the office made everything very clear and reached out to me whenever I needed to be aware of a fact. Vlad was always available for questions (of which I had many!).

Overall I was really pleased and would for sure recommend to others.