TMC Restoration

We met TMC at a trade show and were interested in restoring our old worn out sofa. We initially just wanted it re-covered. Some weeks went and we were contacted again and agreed to a home visit to what could be done...
A sales rep turned up (at agreed time) and it was agreed our sofa was a good candidate for restoration. An endless supply of fabric choices to choose from we eventually found one we liked, literally anything you could think of was available.
Other details such as cushions and type of foam (whatever filling material was suitable) were discussed and after sever hours our choices were made.
A price agreed our sofa was taken away within an hour - we were left unsettled by this. But I should mention the guys were careful and removed shoes and treated our home with the utmost respect.
We heard nothing for some weeks and for some unknown reason I googled TMC and didn't like what I saw.
At this point we were so disturbed we just thought of it as dead money and went looking around another sofa. Just as well we could find what we wanted as a few days later we were contacted about our sofa and some suggestions (no extra cost) So our sofa was going to be restored.....

Likes and dislikes.. more likes really!
If you had a bad experience i'm so sorry but we can only speak as we find. Businesses evolve and change from good to bad and bad to good and i'm not trying to undermine your reviews we are genuine homestars and speak as we find. Our review of a dishonest trader windows doors still stands ( lots of effort and proof required but we did it ) and in the coming months pool installer that has been unscrupulous will be on here, the report will be scathing and hopefully a warning to others to stay away !

So TMC : I didn't like the high pressure sales tatics, being without a sofa for just under 3 months. That the original was taken so quickly it was unsettling.
I did like : The immediate responses to any queries we had once it was apparent to us that you were reputable. The unwaving follow up to remind us to contact you for suggestions to improve the final finish and details of the restoration. The politeness and overall helpfulness of the your restoration team. The updates on the progress of the work. The quality of the work, amazing even now we look at new furniture in stores and now appreciate what you were saying (very annoying we hadn't thought to look from that perspective and now can't stop) Did I say the quality of the workmanship ? The amazing choices we were given, basically we can have whatever we want. The after sales service, once you had our money the great service continued thanks for the free connectors and delivering them to our home so far away it was appreciated.

So do we recommend them ?
Buy with confidence we completely recommend TMC and would not hesitate to use them again. Wonderful workmanship and very professional from start to finish. 10/10