Harris Plumbing

Plumbing
Barrie ON L4M 5K2
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Plumbing
Harris Plumbing
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86%

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Reviews for Harris Plumbing

Average customer rating:
9 10 (206 reviews)

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Natalie in Newmarket
Natalie in Newmarket
1 review Newmarket, ON
10/10

Plumbing

Fantastic service hands down. From Laura at Customer Service to Mike, the BEST plumber I have ever encountered and will never forget. This will forever be my plumber & will recommend any & every time.

Approximate cost of services:
$111.00
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Company Response

Hi Natalie and Merry Christmas & Happy New Year to you and your family!! Thanks so very much for your wonderful review of our plumbing services at Harris Plumbing! We really appreciate your comments. We strive each & every day to provide world-class service and we were very happy to assist you.
And yes!! Please tell your friends about us!
Here's to a healthy & prosperous 2016 to you and yours...
Your friends at Harris Plumbing in Newmarket.

Valerie Laengert from Newmarket
Valerie Laengert from Newmarket
4 reviews Newmarket, ON
10/10

Frozen water pipes

We bought an old house and discovered when we moved in during February that some of the water pipes were frozen in the basement crawl space. The guys from Harris plumbing were awesome. The space was so small that they actually had to excavate a little dirt to get the job done. It took them far longer than anticipated, but they only charged us a bit extra for the extra time and terrible conditions. I heartily recommend them. We're using them for another job at the moment and find that they're courteous, extremely helpful, and honest. Both times they gave us recommendations about what needed to be done and what wasn't really necessary, and saved us a lot of money that way.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Valerie.- It is always so wonderful to get thoughtful feedback from our valued clients. Exceeding our customers expectations is always our number 1 priority! Without our customers...there is no Harris Plumbing! Thank you Valerie for taking the time to write this review and we are grateful for you as a client and continue to look forward to servicing your plumbing needs!

Sarah
Sarah
5 reviews Bradford West Gwillimbury, ON
10/10

Leaking shower and water intake valve

I was very impressed with Harris Plumbing. From the first phone call, where I spoke to Amber to book the appointment, the team at Harris was friendly, professional and helpful. She let me know when Ryan would be there and how much the service call would cost (because it was a Saturday evening)
Ryan arrived on time. He was friendly, courteous and professional. He talked me through each of the jobs and what they would require. He even took a few minutes to show me the shut off valves for each of my outside garden hoses (one of which was hidden behind a vent by the previous home owners).
I was very pleased with Harris Plumbing and will absolutely recommend them to friends and family.

Approximate cost of services:
$300.00
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Company Response

Hello Sarah ~ thank you so much for taking time out of your busy day to post these kind comments about your plumbing service by Harris Plumbing. We always strive to go above and beyond our customer's expectations and any feedback - good or not-so-good - is treated as a learning/training exercise for our entire team and acted upon. We very much appreciate that you will recommend us to your family and friends!

Barrie
Barrie
1 review Barrie, ON
0/10

Kitchen plumbing

I am extremely disappointed with Harris Plumbing. A few months ago we ended up paying $500 to have our kitchen sink re-plumbed. Although I was quoted the total cost in advance I wasn't provided a breakdown and learned afterwards I paid $120 for 2 simple kitchen supply pipes! We couldn't afford any other needed plumbing jobs based on their prices. We eventually found a great plumber who charged us a fraction of Harris, did a fantastic job, fixed an item Harris told us would need replacement, and pointed out the numerous faults in the plumbing job Harris did complete. We will never recommend or use Harris Plumbing and feel we paid far too much for sub-par work.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hi Jenn, first of all I apologize for the delay in responding to your comments... I just saw your review today. It's definitely unfortunate that you feel the way you do and I am going to do my best to address your concerns.
We called you almost immediately after our plumber left your home. We left a voice message "Happy Call" asking for your feedback (like we do for every customer) regarding your experience with us and did not get a response.
I would be happy to go over the details of what Scott had to do, and your invoice items with you. For example, your supply pipes were just $59. Please call me at the office at your convenience.
(Scott was your plumber. He is very skilled and personable. Please see comments posted about his work 3 reviews down...)
Thank you Jenn and I look forward to speaking with you soon.
Paddy

Pete Wright from Waterloo
Pete Wright from Waterloo
1 review Hermosa, CO
10/10

New Hot Water Heater

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Earlier this summer, we had the water heater fail. It blew a circuit breaker and we lost heated water. Harris Plumbing, who we had used earlier to install a filtration system including a UV element, were quick to respond to our request for help, and came to the cottage prepared to either replace what turned out to be a burned out electrical element , or to replace the water heater entirely. After discussion and determining the fact that this heater is at least 10 years old, and perhaps even older, we decided to simply replace the heater with a new one. In fact as there is only two of us most of the time, we decided to down size the unit for energy cost reasons.

Adam from Harris Plumbing arrived on time, and with the required equipment in his truck. No delays. While doing this work, he offered some comments on our current plumbing setup, which system is anything but professional, and further offered several suggestions that we elected to have him implement in order to make the system more efficient and easier to winterize.

This job came in on time, on price and very capably done. This was our second experience with “HPN” and we will certainly turn to them in the future.

Approximate cost of services:
$2,000.00
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Company Response

Hi Pete! Thank you so much for taking the time to post these comments! Adam is a very talented plumber with amazing vision. He is diligent and extremely detail-oriented. We are so thrilled that you are pleased with his work and your experiences with Harris Plumbing.
We certainly look forward to serving you - whenever you need us. We hope you had a terrific summer at the cottage.
Cheers!

TamaraB from Barrie
TamaraB from Barrie
1 review Barrie, ON
10/10

Repair of leaking pipe in wall

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Scott from Harris Plumbing just left having repaired a number of oddball plumbing issues as well as fixing my leaky pipe in the wall and replacing my leaky old kitchen faucet. I called them because of a good review on the Better Business website and it was all true. Prompt, courteous, knowledgeable and skilled - he repaired and tested his work before leaving. Even the guy from the city water department who came to repair my main house shut off told me I had a good plumber saying that some plumbers would offer to repair this shut off and charge a lot for it.
I would gladly recommend and will call again when I need a plumber.
Thanks, Tam

Approximate cost of services:
$1,200.00
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Company Response

Hi Tamara, thanks so much for taking the time to send this review of your experience with us. Scott and all our plumbers and technicians are extremely personable, knowledgeable and highly skilled. Harris Plumbing and our many quality vendors also provide constant training (twice weekly!) to ensure our guys are up to date on the latest and best products, methods and services available.
We hope we've earned your continued business Tamara ~ & thanks again!

Andrew Wilson from Newmarket
Andrew Wilson from Newmarket
1 review Newmarket, ON
10/10

Delta Shower Faucet

Thought I could give my delta monitor shower faucet a chrome trim facelift. Bought a trim kit and I had a new Delta catridge RP19804. Could not get the half of the old one out. really stuck inside the shower rough. It had broken apart, but the other half of it was still wedged into the shower valve really, really tightly. It was leaking a lot when I turned the water in the house back on, and that is when I realized that I had an emergency situation. Called on Aug 4, 2014 (civic holiday) at 4 PM and he came at 5:30 PM to our house even though he had been busy the whole day on another job. I had worked the final half of the old catridge out (after he advised me to try), but still was unclear how to get the new one in there and how to get the shower faucet reassembled properly. Somehow DIY videos on You Tube were much easier than the reality of the situation with the corroded remnants of the old cartridge clogging up the shower valve and refusing to come out. I did not need a whole new shower valve job behind the wall as first thought. He calmly reassembled faucet and retested it all for me with no problem and I was very, very grateful. Very personable and friendly service who came to help out our family at our house. Thank you very much!

Approximate cost of services:
$235.00
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Company Response

Hello Andrew! First off thanks very much for your great review here on HomeStars!! We appreciate you letting other homeowners know about our fantastic service. Word-of-mouth is the best advertising we could hope for.
Thank you for your business and we look forward to being of assistance any time you need us.

Doug on the Severn from Barrie
Doug on the Severn from Barrie
1 review Barrie, ON
9/10

cottage plumbing

In the spring, when water start up at the cottage became a problem, Harris Plumbing and their friendly trained professionals came to the rescue to solve the problem. Their follow up service was fast and reliable and proves they stand behind their work. Well done Harris Plumbing

Approximate cost of services:
$1,400.00
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Company Response

Thanks Doug for taking the time to write your comments on our behalf. Cottage plumbing can be a real challenge - drastic seasonal temperature changes, fluctuating water levels, critters and decades of duct-tape all add to the problems. Our plumbers are definitely experts when it comes to solving these types of challenges. We're very happy that we were able to get you back on track quickly. Have a terrific summer!

Michael from Gravenhurst
Michael from Gravenhurst
1 review Bala, ON
10/10

Muskoka Cottage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have been using Harris Plumbing for a number of years at our Muskoka cottage. The Harris team provides excellent service. They do what they said they would do, when they said they would do it, for the price they said. It’s nice to have a team you can count on.

Approximate cost of services:
$1,600.00
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Company Response

Hello Michael, thank you so much for taking time to send your kind comments about our service to HomeStars! We do everything in our power to provide the best service at our clients' convenience.
We appreciate your continued business and value our relationship.
Thanks again and we hope you're enjoying your summer at the cottage!!

Martin Sims from Innisfil
Martin Sims from Innisfil
1 review King City, ON
10/10

New issue from previous work done July 2012

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Steve,
Harris Plumbing stands by their work! I had a water pump and holding tank issue. Harris repaired it but we had the same issue recurring less than a year and half later. Harris remedied the problem and discounted the entire amount of the invoice for the original work from the repair. It is nice to know in this day and age that when someone guarantees their work on their website that they actually do!
Martin S.

Approximate cost of services:
$1,300.00
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Company Response

Thanks Martin! We do stand beside, behind and in front of our work and we only use products with the best warranties. Anyway you look at it, our fantastic customers just want honesty, integrity and reliability. That's what we bring!! We want to thank you for taking the time to send in your kind comments.. they are very much appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harris Plumbing

Harris Plumbing's Mission: "To serve our communities with passion, integrity, and expertise, consistently exceeding expectations and providing peace of mind for all your plumbing needs. " Proudly providing world-class client services and a full suite of high quality plumbing products and services to residences, businesses and industry in Newmarket and ...
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