Robert from Templar was the first person to contact me when I put in the request to Homestars for removal of asbestos wrapping around pipes in our basement. Due to our schedule, they were the last company of three to actually come and give us a quote, but they were the most impressive. David arrived promptly and took a thorough look at the job. He explained the process in detail, clarified the technical terms and procedures, gave me clear answers to my safety questions, and was the only one to say we would need to leave the equipment running over night, and to include the air test certificate in the quote as a matter of course. For all this they quoted a slightly higher price than the other companies, but it was well worth it to us. We had our daughter and 8 month old baby in the house, and needed reassurance and smooth implementation. We had confidence in the team, and the actual experience was all that was promised. They came on time, did the job thoroughly in the timeframe they quoted, and the following day they waited until the air test came out negative for asbestos before returning to remove the equipment. Robert and David were both excellent at keeping in communication, even after 'office hours'. We would highly recommend them to anyone who is looking for a reliable, efficient and friendly experience with a difficult and slightly worriesome job.
- Approximate cost of services:
- $1,600.00
- Company Response
Kate: So glad to read this most descriptive and positive review. As mentioned previously in other review responses : Good communication with the client about the work and our procedures is key to a successful abatement. It really was a pleasure working with you folks.
Robert Timm