Sureflow Plumbing & Drain

We woke up Sunday morning to a clogged kitchen sink. Nothing would drain. I called and was impressed an actual person picked up the phone call. He informed me he could have a plumber on-site in a few hours. Grant and Nick arrived within 3 hours of my call. They were extremely professional and knew exactly what was needed. They had everything working perfectly within approximately an hour and a half. Absolutely no mess was left behind. They we polite and answered all my questions. I was extremely impressed. I have no issues recommending this company. Appreciate the quick and professional service.

So glad I called! All the great reviews are true! Grant and Chris assessed the issue and fixed the problems. No hidden fees, friendly service, and explained everything clearly. I recently had a very bad experience with a local plumbing company that was highly rated so I was very nervous and anxious. I would definitely trust Sureflow with any future issues and recommend them to everyone.

Thank you to Ron and his apprentice. I will totally be using Sureflow again. Grateful they came within a couple of hours on a Saturday night (emergency) They killed the competiting plumbing business I have used in the past. Super impressed with the 24 hr flexibility with competive rates. Ron was honest and advised every step of the way. I hope I don't have to see him again .... but life happens.

Regarding our plumbing issue, it began with an initial request for service where we were able to send a picture of the problem where they were able to diagnose, and source the parts required for the repair. We were kept informed on the progress of the parts delivery via email. Then a date and time was scheduled for the repair. They arrived per schedule and found them to be punctual, knowledgeable, and clean. Once completed, they provided explanations on the work conducted and also some insight on plumbing care. We were very pleased with the communication and service provided, and will call them again for our future plumbing requirements. Our overall experience was excellent, and highly recommend Sureflow for your plumbing needs.

My parent's 50 year old home had a very very bad grease blockage and Ron and Chris worked for 4 long hours to clear it, a lot of hard work. They were amazing, clean, professional and did not quit until it was all cleared. I used SureFlow for my own kitchen sink and have recommended them to many others. They do great work, on time, clean and effective. I would give them 5 Stars +++++ Highly recommended!!

Was at my wits end, last night, as the drain in the basement had a backup, called Sureflow, and spoke with John, who managed to schedule Ron & Chris, to come out, and take a look. They arrived within the hour, and got to work, on the blockage. They persisted, and managed to get to the blockage, after using a variety of heavy equipment. Then they used the camera to confirm all was good. Thankyou Ron for your skill, and calm approach, in knowing what to do, and when. Chris, thank you for all the work you were doing in the background, with the constant back and forth to the van, up and down the stairs, ensuring that things were good, and for cleaning up after yourselves. True Professionals, I would recommend Sureflow, and specifically Ron, and Chris. You hear so many negatives around plumbers, on emergency call outs, but not this company, or the guys. Thankyou, thankyou thankyou!! Samuel Khan

You know the story. Kitchen sink starts to drain a little slower than normal so you find yourself throwing everything at it (but the kitchen sink) to try and fix it yourself. Well lo and behold you find yourself in way over your head (hopefully not from the clogged sink drain) and you need to call a professional. So what do you do?

A quick web search of the closest plumbers in your immediate area in the hopes that one of them will be able to get you out of this mess! Of course it is around the holidays, and you may find yourself 1... 2... 3... maybe even 4 calls in (8 for me personally) and begin to realize this might not be as simple as you think. Confusing pay structures, some businesses with poor communication or infrastructure, shaky times of arrival, and even some businesses off on holidays.

One miss after another, I refine my search and I see Sureflow Plumbing at the top of the list. By this time I had already spent the better half of the morning chasing down and calling all these other plumbers. Surely it couldn't be this easy, right? The website is very clean and well maintained from which I get a phone number. My call was met by a very friendly voice on the other line. They took my information and booked me a "guaranteed" window of service and Ron would be taking care of me. At this point in my search, having something guaranteed was like music to my ears. This problem will go away. Relief washes over me.

I get a phone call from Ron asking me if it's okay for him to arrive a little earlier than planned as he's ahead of schedule. Great communication all the way thru! After the assessment, I agreed to one of many options available to get my problem resolved. Ron and his apprentice got to work right away and fixed my clog in just under two hours. Super clean and thorough, they washed and disinfected any mess they made. They even stayed to watch a few sinks full of water go down to ensure the drain was properly cleaned.

That's the end of the review folks! I know this story may sound a bit trivial, but not having plumbing even for the slightest amount of time I have found to be a major inconvenience. It was a very stressful few days and I want to thank Ron and Sureflow for putting that stress to rest. From website, to booking an appointment, to the service itself 10/10. Would recommend to anyone who asks me.

By far the worst plumbers I've ever seen. Inexperienced young adults that just wanted to get the job over with and leave. Overcharged for "fixing" a clogged pipe, which clogged again after they left. I had to hire a different plumbing company to take a look and they completely fixed the problem and charged 1/3rd of the price. DO NOT waste your time or money with these guys.

Rian B and his apprentice were on time. Rian was very adept and skilled in diagnosing the issues with my toilet and shower. He went on to complete the repair of the toilet in a timely manner reviewed the issue and the work done in detail with me. He provided me with the information I needed to move forward with the work for the shower. Amazing service!!! Very professional!! Five stars...