Extremely satisfied with not only the quality of workmanship but also the superior quality of customer service that FG Fencing extended to us.
Our project grew from a simple single section of fence to 5 neighbours all replacing their fences and gates. John Guglielmi and Nicole Anozie were excellent to deal with.
Their estimator came out to quote on the initial job and while he was here we asked him for a what if scenario for the whole job. We had the reply the same day.
Nicole step in and took care of the administrative side and we were scheduled for a start date. Their on-line system allowed us to follow the progress of the various permits and locates that were required.
A phone call from them the day before to confirm the start time was great. Their crew arrived exactly when they said they would. A quick 5 minute job briefing with us to explain what would happen was welcome and the speed with which they worked was was phenomenal.
As they progressed I noticed a change I wanted to have them do, no problem said the foreman. I called the office just in case and pleased to hear "already got it, no problem".
The old fences were removed, the new ones installed and everything was cleaned up and our property hasn't looked this good in 25 years. No muss, no fuss just a great experience.
- Approximate cost of services:
- $4,400.00
- Company Response
Thanks for your comments Ernie, we were glad everything went smoothly. Communication is very important, and ensures satisfaction.