Bosco Home Services

We called Bosco because we were having a sewage smell in our basement. A technician arrived at the scheduled time and snaked the line. However, we were surprised when he told us he couldn't use a camera at that time, as a separate appointment needed to be made to diagnose the problem. This was a problem because the camera appointment was booked a week later. When we contacted Bosco to say we weren't happy with that, they immediately made it right and sent Matt and Paul to scope the pipe and diagnose the problem. We were impressed with the knowledge and professionalism of Matt and Paul - they were great to deal with and accurately diagnosed the problem. Wade came to excavate the pipe and install and backwater valve. Wade and his partner were also great - very knowledgeable and extremely nice, and answered all of our questions. Our only comment was that there seemed to be a breakdown in communication as Wade wasn't entirely sure what work needed to be done, which left us in a position to explain what Matt had told us. Otherwise, we were very happy with Bosco - most importantly, they were very knowledgeable and very professional.