Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
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78%

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Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (417 reviews)

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Private User
Private User
Private User reviews Markdale, ON
8/10

Patio sliding door

Great job clean efficient and quick friendly installers but no follow up as to my satisfaction

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for taking the time to write in about your experience. We're so happy to hear you are happy with the windows and the job went smoothly, however we are so sorry about the satisfaction call as that should have definitely happened and we will make sure that we reach out to you ASAP thank you so much for bringing it to our attention

Private User
Private User
0 reviews Deep River, ON
10/10

Kitchen and dinning room windows

Beautiful windows. Perfect inside and out . Due to COVID there was schedule problems but was done as soon as possible. Staff was great

Approximate cost of services:
$600,000.00
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Company Response

Thank you so much for taking the time to write a review about your experience with us. We know with Covid it has put so many restrictions on everyone so we thank you for being patient with us. If you need anything in the future please don't hesitate to reach out to us, thank you again

Private User
Private User
Private User reviews Toronto, ON
8/10

windows

Very satisfied with your product. The workmanship o the installers was very quick and cleaned up everything before they left. I would recommend your services in the future

Approximate cost of services:
$130,000.00
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Company Response

Thank you so much for sharing your experience with us we truly appreciate your business. If we can help with anything else please let us know

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Window replacement

Replaced most of my windows including a bay window excellent quality work and timely service

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much for taking the time to write in to us! We truly appreciate your business and hope to work with you again in the near future!

Private User
Private User
Private User reviews Sarnia, ON
10/10

Windows

Great services did my windows in a day can't complain about their workvery nice people

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for the kind review! We truly appreciate your business and if you need any help in the near future to please think of us! Thanks again

Shelley in Toronto
Shelley in Toronto
0 reviews Brantford, ON
0/10

no service repair response

We have issues since the beginning every step of the way. But they were responsive and fixed the issues until I had a screen that needed a repair. I have emailed and got told over the phone to submit online. I did 3 times with photos and contract. emailed again, now no reply. called on the phone assured I would have prompt follow up - not a word. It's now approaching a year. When the sales guy did his pitch he assured that the service level was next level, I wrongly assumed he met outstanding not subpar to non existent. I had a whole sunroom of windows to still replace, guess we need a new window company.

Approximate cost of services:
$9,000.00
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Private User
Private User
Private User reviews Morrisburg, ON
10/10

Windows and Door

Everything went really well for us. We are looking to get seven more windows put before winter and a new front door before winter . We paid everything out in full so that we can continue to do more work in our home

Approximate cost of services:
$15,000.00
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Company Response

We're so happy to hear everything went as planned for your renovation and we hope to help with the new project :) please let us know if we can help! We truly appreciate your business

Private User
Private User
1 review Barrie, ON
6/10

Windows

My windows were i stalled in a timely manner. Great service andxa clean job. But the second night it got windy and i can feel the breeze still hitting my sons bed. The whole reason why i replaced the window. So trying to get someo e back hete or even reply to the calls and voice mails i have left. I feel the serice in quality concontrol and follow up is way under par.

Approximate cost of services:
$4,000.00
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Company Response

I'm very sorry to hear that your experiencing issues, I'd be happy to make sure we get someone over to you right away I will pass this along to our service team to follow up with you. Please let me know if I can help with anything else

Paul & Claudia
Paul & Claudia
3 reviews Milton, ON
10/10

Patio door and 5 windows

Installed a patio door and 5 windows. This is there second visit from them and we will have them back again.
Customer service and sales are no pressure and a joy to deal with, no negotiation necessary on the second visit the sales person told us that we were going to receive a huge percentage off, because we were repeat customers.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for taking the time to write a review we are so delighted to hear from a happy customer. Please let us know if we can help with anything else in the near future. Stay safe

Private User
Private User
Private User reviews Thornton, ON
1/10

Windows

Three windows do not close properly, installers were to check them all before they left. Obviously they didn’t. Also they weren’t the agreed styles we ordered but took 5 months to arrive and install. I realize covid took some part in it but a courtesy call would have been nice. No one answered their phone, even afterwards.

Approximate cost of services:
$29,000.00
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Company Response

I would like to first say we deeply apologize for any delays and of course any lack of communication on our part. I have informed our install and sales manager to follow up with you regarding this issue. Thank you for taking the time to write a review we will get in contact with you ASAP

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.