Home wireless and wired network setup and troubleshooting
In the past, I have muddled through setting up my home wireless network on my own. I was never certain if I was configuring things in the best possible way, and I didn't know how to fix glitchy performance and wifi "dead zones." When new problems recently arose, I couldn't bear the thought of the hours of effort it would take to try to figure things out again, with no guarantee that I would have a functional network in the end.
What a pleasure then, to have an expert like Max offer his services to homeowners like me. He was quick to respond to my initial inquiry with a phone call. Based on that brief discussion, he suggested appropriate hardware for me to purchase. Once here, he was efficient and personable as he worked through the various issues. He diagnosed an unusual problem with my Rogers issued modem/router and was able to work around that problem to configure and connect 2 new routers that now provide coverage throughout my home. He was happy to have me watch and learn (in doing so, I learned about mistakes I had made when I set up the network on my own!)
Thanks to Max, I now have a network that is stable and works flawlessly throughout the house and into our backyard. My only regret is that I didn't hire him years ago.
- Approximate cost of services:
- $225.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I am glad things are working well now. Your provider modem was not working well, in addition to the dead zones in your home. I am glad you let my years of experience and expertise save you any further hassle. Thank you for your feedback.