We hired P&P after much research. Some contractors would not show up for the quote as scheduled, others would not do structural work, others did not seem as organised as the job required them to be. Natanael's quote was very detailed, he was the only contractor to mention we had to get an engineer to do the structural project for taking walls down and get a permit and he actually responded to our emails (which was not the case for most of the others).
So after over a year from the original quote, we reached out to Natanael again. He was always responsive and punctual. Our kitchen renovation was scheduled to start two months after we signed the contract. It started as scheduled and, to our happy surprise (considering our previous experiences and our friends warnings), it finished as scheduled!
We had weekly meetings with Natanael (at 7am because it was when we were available), when we had the chance to go through all that was being done, all that would get done in the following week and troubleshoot anything that came up. Having these meetings really helped us feeling confident the result would be the best possible. Natanael, together with Rafael, ensured the deadline would be met, even after we added a lot to the original job (we basically ended up renovating the entire floor).
The team was lead by Rafael, who was amazing, and included many helpers and specialists as needed. One day there were four guys assembling our cabinets to make sure they were done on schedule! They also brought an electrician in a few times, a dedicated taper (didn't even know that was a thing), the countertop guys, a team of painters and everything was coordinated perfectly. Even when they had to delay installing the drywall for a day because the city asked for an unplanned plumbing inspection they were able to stick to the timeline.
They were always friendly and easy to deal with, available and patient with our questions and concerns. They quickly found solutions for problems they could not have predicted and made sure to reach out to us and put us in the loop of any issues or changes. We are looking forward to hiring them again as soon as we can afford to renovate other parts of the house.
- Approximate cost of services:
- $40,000.00
- Company Response
Hello Mrs/Mr. Preuss: Many thanks for such a beautiful feedback, we really appreciate your kind words. Thank you so much for the opportunity, for your trust, and politeness....we truly enjoyed working with you, and we look forward for the upcoming renovation project. All the best, Natanael and his crew.