Mona Home And Office Cleaning

House & Apartment Cleaning
Markham ON L3P 1X5
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HomeStars
House & Apartment Cleaning
Mona Home And Office Cleaning
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84%

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Reviews by rating (past 12 months)

Reviews for Mona Home And Office Cleaning

Average customer rating:
9.5 10 (241 reviews)

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Heather in Toronto
Heather in Toronto
6 reviews Toronto, ON
10/10

Mona Home and Office Cleaning (MHOC) is WONDERFUL!!

My home required a "Routine Clean". The MONA cleaner was Rondine who did an excellent job! She arrived on time & completed the cleaning within the proposed estimated time-frame. She was very professional & knew her stuff. She asked all the right questions & did not hesitate to approach me if she wasn't sure about any task she was working on. The contact person at MONA was also very helpful & always replied quickly to my questions. The cost was was well within the range for the cleaning required. There is a senior's discount which is another plus. I was very pleased with the service I received and would highly recommend this cleaner and company.

Approximate cost of services:
$140.00
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Company Response

Thank you Heather for such a fantastic review!! We are so pleased to know that Rondine did an excellent job once again. We thank you for using Mona Cleaning and we hope to see you again soon!

Matt W.
Matt W.
6 reviews Toronto, ON
10/10

Great home cleaning

Rondine did a very thorough job of cleaning our home with minimal instruction. We appreciated that she cleaned the inside of appliances, like the microwave and toaster, without having been prompted to do so. She managed her time well and had great attention to detail. We look forward to working with her again.

Approximate cost of services:
$170.00
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Company Response

That's great news!! Rondine is definitely a self starter and does her best each and every time. We look forward to seeing you on your next clean!

Private User
Private User
Private User reviews Markham, ON
10/10

House cleaning

Norie and Nadia did a great job cleaning my house. They were respectful of my requests and were able
to complete the job in a timely manner. I would highly recommend Mona cleaning and Norie and Nadia. I look forward to working with them again.

Approximate cost of services:
$210.00
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Company Response

Thank you for posting your review! Attention to detail is definitely Nadia and Norie's expertise and we are happy that they were able to meet your expectations.
We look forward to seeing you on your next clean.

espirito.js in Markham, Ontario
espirito.js in Markham, Ontario
1 review Markham, ON
10/10

Do over spring clean

House needed a long overdue deep clean. Had two cleaning services let me down when I came across Mona and it turns out they are based less than two miles away. They were prompt, discussed my requirements and sent two ladies round, Kadian and Rhonda within a week of booking.
K and R spent 6 hours scrubbing, cleaning and dusting and the place has never been so clean since I first moved in. They did an excellent job.
I would definitely recommend Mona's services. They are a little pricy in comparison with some, but then again no point having a cheap price if they don't show up.

Approximate cost of services:
$440.00
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Company Response

Thank you for taking the time out of your busy schedule to post a wonderful review for Kadian and Rhonda. Having the job done right is always worth every penny spent! We definitely look forward to seeing you again for your next cleaning!

Scarborough in Toronto
Scarborough in Toronto
1 review Toronto, ON
10/10

Satisfied Client

I tried Mona's Home and Office Cleaning for the first time and was totally impressed and satisfied. Rondine arrived on time, was pleasant, professional and very efficient. I was at home during the home cleaning, and felt very comfortable with Rondine being here as well. As well as staff who obviously care about their profession, I found Sara at the office to be just as pleasant, efficient and thorough. I would highly recommend this company and will certainly be calling them again.

Approximate cost of services:
$290.00
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Company Response

Thank you so much for posting a review! I am so pleased to know that you are happy with our services. We always try our best to make sure we leave our customers with a pleasant experience. We look forward to seeing you on your next clean.

Tammi from Markham
Tammi from Markham
5 reviews Markham, ON
10/10

Tax Time Clean Up

So...it's tax time and it's hard for me to keep awake, let alone clean the house properly. Last week, Roxanne was at my place to perform magic. And she did! I'm thankful for her time, patience and expertise. This time of year I appreciate when others help me to get by. And, it was so pleasant to come home to a clean, tidy, calm home. So, Mona Home and Office, please let Roxanne know her hard work made a huge difference last week, and I'm thankful.

Approximate cost of services:
$142.00
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Company Response

Thank you for taking the time out of your hectic schedule to write a wonderful review for Roxanne! Its great to know that she made such a difference and left you with a sense of calmness and I will definitely pass along the message to her. See you on your next clean!

Ramiz in Toronto
Ramiz in Toronto
1 review Toronto, ON
1/10

Home routine clean

I was happy about the convenience of using HomeStars but severely disappointed in the cleaning service itself (Mona).

The duo spent 4.5 hours on 1.5 floors. The cleaning was so basic that the residents cleaned up again AFTER Kadian and Rhonda left. I'm attaching a picture of the left over tissues from cleaning after the pros left.

Our house gets a cleaning twice a month and after several years, our previous maid has left the country. This is why I tried out HomeStars but honestly at the price you charge and the cleaning you provide, I'm not sure how you guys are still in business.

Approximate cost of services:
$189.00
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Company Response

We appreciate your feedback and apologize for any inconvenience this may have caused. We made an attempt to contact you by means of a follow up email on the day of your clean. Please contact our head office at your convenience and we will be more than happy to discuss any issues you had.

Rose in Old Toronto
Rose in Old Toronto
1 review Toronto, ON
10/10

Weekly cleaning

Kerry Ann is so wonderful in every way. She is such a sweet and pleasant person who approaches her work with responsibility and great care. We love her and her work and can’t recommend her enough! The entire MONA crew is fantastic and quick to respond.

Approximate cost of services:
$120.00
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Company Response

Thank you for posting such a fantastic review! Kerry-Ann definitely does her best work at all times and we are happy to hear that you appreciate our services.
Way to go Kerry-Ann!!! Rose, we look forward to seeing you on your next cleaning.

Ian in Markham
Ian in Markham
1 review Toronto, ON
10/10

Office Cleaning

Kerry Ann was courteous and thorough. Enjoyed her being here. Well cleaned. Thank you. Been using Mona for 3 years now and am very satisfied. We recommend them to anyone looking for environmentally friendly cleaning.

Approximate cost of services:
$80.00
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Company Response

Thank you Ian for your 10* review!! We value great clients like yourself and are happy to know that Kerry Ann continues to provide great service. See you on your next clean!

Lori
Lori
2 reviews Toronto, ON
10/10

Excellent Home Cleaning

Kadian arrived promptly. This was a thorough cleaning of my mother's home. The cleaners did an excellent job. I was especially pleased with the sparkling kitchen and bathroom. The hardwood floors looked amazing! All high surfaces were thoroughly cleaned. We will be booking Kadian for regular cleaning from now on. Thanks Kadian and the team!

Approximate cost of services:
$300.00
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Company Response

Thank you Lori for your amazing feedback! Kadian takes great pride in her work and always does her best. We look forward to booking you in for your next cleaning.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home And Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your ...
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