Lux Cleaning

After being in our house for 10 years, it was definitely in need of a deep clean and I was thrilled with the results the Lux team delivered with their spring cleaning service. Their customer service was exceptional, and the team was professional and enthusiastic. I also appreciated their use of eco-friendly and non-toxic cleaning products as we have three children and several pets. I will definitely be making this an annual cleaning event from now on.

Sarah

LUX did an excellent job cleaning up after our renovation. ?? Our house was a disaster, with dust in every possible nook and cranny .... Allan and the LUX team did an excellent job bringing our house back to pristine condition. We are extremely satisfied with the job they did.?

I recently took over as the Housing Corporation Board Treasurer at a University of Toronto Sorority House in need of a deep cleaning and some renovations. After considering several companies for this big project, as well as regularly scheduled maintenance cleans, I selected LUX.

The deep cleaning was done in two stages. On each stage of the cleaning, LUX sent a completely different 3 person team. Both teams were very professional and thorough and worked hard and efficiently. After they were finished, all the common areas of the home were very clean and healthy.

However, I was not completely happy with the final result of what was once a very dirty tile floor that ran the length of the house from the entrance and into the large kitchen and bathroom. They initially hand washed the floor but over 1/2 of the grout was not cleaned to what I thought it should be and I felt it did not match the high quality level of the rest of the cleaning.

I contacted LUX about my concern and they offered to come by the next morning to take a look and re-clean if necessary. When I came in the next morning, two people were hand scrubbing the floor again, making sure to detail clean all the grout lines to perfection. After they were finished, I was very happy with the result and impressed at how they did not hesitate to try and make me 100% happy with their service.

Also, the company took care of the window cleaning, and recommended a duct cleaning and floor restoration company.

I look forward to their team coming in on a regular basis to maintain our refreshed home and would recommend LUX to anybody looking to work with a company that really knows how to clean and take care of their clients.

Thanks again,
Vanessa

Dear Allan,

I wanted to write to thank you for the wonderful job that your company did cleaning my new house. Not only were you very accommodating to my tight time frames for moving in, at all times you and your staff were extremely professional and polite.

The carpets were a complete disaster when I first looked at the house and due to the diligence of your carpet cleaner, they looked like new when I moved in. I was extremely pleased with the work and the thoroughness of the cleaning. The house was also extremely clean when I moved in and it completely removed the worry of spending time cleaning when I had so many other things to do.

I would highly recommend LUX Cleaning to anyone looking for someone honest, polite, reputable and dependable. I would not hesitate to recommend you to my friends and colleagues. I hope that we can work together in the future and thank you for making my new house shine!

Gillian

LUX services are outstanding! They get everything in my home to the highest standards of clean. Windows, carpets,light switches...whatever needs attention, they look after it.Even the air is fresh and clean when they are finished....everytime! A change in schedule?..no problem...Big party?..no problem...I would not hesitate to recommend their quality, guaranteed services. Never disappointed..Thanks!

LUX Cleaning has been by far the best cleaning service we have ever used. Your staff is extremely courteous and professional, and you were very flexible and accommodating of schedule changes.

I was so impressed by the level of cleanliness of the house, and amazed that you were able to achieve such a thorough clean using green products. Coming home to a truly clean house without any chemical odours is something we had never experienced before!

Your custom cleaning plan included details about cleaning areas of the house that have frequently been neglected by other services we have used in the past, and I felt for the first time that our house was truly clean. I would not hesitate to recommend you to anyone who is looking for a cleaning company that will exceed all expectations.

Warmest Regards,
Akiko

Finding Lux Cleaning has made a tremendous difference in our lives. They have impeccable cleaning practices and their weekly rotation plan ensures our home is thoroughly cleaned. We also have experienced their flexibility as they work around our family schedules and accommodate special requests. We especially appreciate that they solicit our feedback after each visit and adjust the plan based on our needs. We are pleased to have found such a thorough and reliable service and highly recommend Lux to others for a great experience and a clean home.

We have been really impressed with the services of LUX. They are very professional and thorough. We were also very happy they used green products! I have no hesitation recommending them to anyone who loves a clean house!

I was very pleased with the Detail Cleaning job this company did. They were very thorough. I was also please with the regular cleaning although perhaps would give them 4 out of 5 for the regular cleaning. They are expensive compared to other companies I have used,but the resulsts are better. With other companies, I find after four sessions with the regular cleaners, the results start to decline. However, with Lux, they kept up the same standards after four sessions. I would recommend this company to others.

Thank you for performing an excellent job cleaning an apartment which looked like a "war zone". You are a consumate professional, always prompt, punctual and best of all: you delivered what was ordered, and more. It was a real pleasure doing business with you: you know what you're doing, and therefore, so does your staff. I never had called professional "cleaning crew" before, but, since you came so highly recommended, I thought I should try. I was not disappointed, quite the contrary! I will certainly call on you in the future.
With best wishes,
Lilly