Rite Granite

Countertops
Toronto ON M1V 5C8
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Reviews for Rite Granite

Average customer rating:
6.4 10 (14 reviews)

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Jose in Toronto
Jose in Toronto
1 review Toronto, ON
10/10

Kitchen Renovation / countertop

I just finished renovating my own kitchen and had the pleasure to find Ravi and their team. They were exceptional from the initial consultation to the final delivery.

I recommend them without any hesitation.

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
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ranjan
ranjan
1 review North York, ON
10/10

kitchen renovation


Thes guys came right on the day we had agreed for taking the measurement (on a saturday morning )
They delivered and installed the countertop within 6 working days after taking the measuremnt.They took 4 hrs to install the countertop .
Very pleased with these guys and all our friends who have visited us have collected the name of Rite Granite .Good luck guys !

Approximate cost of services:
$2,100.00
0 of 1 people found this review helpful.
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Chandra in Toronto
Chandra in Toronto
1 review Cambridge, ON
10/10

Kitchen Countertop

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very impressed on how fast they had our countertop installed! they delivered a day before the actually install date, which was only 6 days after we placed the order. other fabricators wanted 2 to 3 weeks.

Ravi was very helpful in finding just the right stone for our kitchen, he took us directly to his suppliers to select our slab. He gave us a tour of their warehouse and their cool technology.

all in all my husband and I are very pleased with their service, the countertop looks great and we get compliments all the time.

I would definitely recommend them.

Approximate cost of services:
$2,450.00
0 of 1 people found this review helpful.
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Lynle in Richmond Hill
Lynle in Richmond Hill
4 reviews Scarborough, ON
10/10

QUARTZ COUNTERTOP

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The countertops look amazing. Rite Granite did such a fantastic and efficient job in making the two large pieces of the countertop on the island appear seamless. It has really transformed the dimensions of our kitchen. I would definitely give my recommendations for a job well done!

Additionally, I just had another contractor come to the house to do the backsplash estimate and he was really impressed with the countertops as well. He said that he's done a lot of kitchen renos and this was one of the most stunning countertop jobs he's seen! I don't want to mention the tile contractor's name, but he is one of the best also (very high rating on Home Stars).

I'll put up a photo once the entire kitchen is completed.

Great job Rite Granite!!!!

Approximate cost of services:
$5,000.00
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Andrew in North york
Andrew in North york
1 review North York, ON
0/10

Quartz Kitchen Countertop

This company is a Horrible "family" business that really screwed up our kitchens. We had asked them for a guarantee for a delivery date before committing to them and they cancelled on us 3 times before finally delivering almost 2 weeks after the original date (1 out of every 6 calls were finally returned). This not only meant wasting 4 days off (loss in pay) a Horrendous amount of stress but they only ended up calling back and doing things after we threatened them with a lawsuit and a BBB complaint. Job was very poor: Cardboard templating (with pizza boxes), non-leveled Ceasarstone Blizzard countertop shimmed with the same pizza boxes and poor adhesive, gap and non-colour matched adhesive at Quartz slab joints, several huge scratches, poorly cut and poorly polished areas of countertop. We had to ask them to remove/redo the countertop after we were so dissatisfied with it the first time. The only have decent part was Mr. Aurora's middle son Sean was a standup guy.
One of the WORST companies I've ever had the misfortune of dealing with. Only recommend to your worst enemy.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
PROFESSIONALISM. Learn some! Keep Your Promises! Try to make a customer happy for once!
Any advice to offer fellow homeowners facing a similar project?
DON'T go with Rite Granite. RITE Granite = WRONG Choice!
2 of 3 people found this review helpful.
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Company Response

Hello sir, i am the new operations manager at Rite Granite Inc., and would definitely like to know if Sean took care of any issues that were outstanding or required attention? if not i would be more than pleased to make up for our installer's mistakes if they haven't already been catered to. When was your countertop installed? I assure you that we have revamped our company structure and staff to cater to more customer service and quality. We now have an engineering department to ensure that you get the best finish and perfect fit. We also now have euro seam technologies that allows us to make seams much thinner and tighter than conventional companies. I would love for you to try us out on a vanity project and see the difference for yourself, not to mention i will fabricate this vanity at no charge with the exception of the material cost.

thank you.

Anthony in Maple
Anthony in Maple
1 review Maple, ON
10/10

Kitchen Countertop

Rite Granite installed a quartz countertop from Diamastone. Let me tell you the work was geeat the product was amazing and now i am getting them to install a new product from stone italiana. I would recomend quartz and rite granite

Approximate cost of services:
$2,800.00
0 of 1 people found this review helpful.
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Tubby432 in Toronto
Tubby432 in Toronto
2 reviews Toronto, ON
0/10

Granite Countertops

I used them for installing granite countertops. What a nightmare. They did a horrible job, they used seems when they didnt need to so they could save money, the damaged the sink they were installing, they installed a cracked piece of marble, the counter was not properly levelled, did a poor job of caulking around faucets, causing leaks, were incredibly unreliable (say they will come in the morning, and show up at 10pm and expect to start drilling holes into a marble slab to fit faucets). Also, they are a family business. Normally, this is a good thing. However, one of the days they came to work, I literally had a 12 year old come and knock on my door. He was one of two people working on my house that day, the other was a 21 year old. I could write pages about my complaints with them. The one thing they did right was they did a very good job on the main seam on the main kitchen counter. Bravo, does not come close to making up for all the poor quality, and poor customer service. The worst part is that they talk a really good game to sell you the job about how top of the line their equipment is, etc. etc. Really good sales people, just very poor quality work. Avoid them like the plague.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Hire people who actually know what they are doing, and follow up with complaints
Any advice to offer fellow homeowners facing a similar project?
Go with someone else, and call references prior to letting them do your job.
2 of 3 people found this review helpful.
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rudelude
rudelude
1 review Markham, ON
0/10

granite counter top

Our family had ordered a counter top from these guys and they did a TERRIBLE job. Damaged our kitchen and actually installed a cracked piece of granite that they said they would replace. They have not answered our phone calls in weeks after saying that they would come the next day or even that same day. Please do not deal with these crooks as they are not professional

Approximate cost of services:
$3,000.00
3 of 4 people found this review helpful.
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Company Response

Dear sir or madam, i am the new operations manager at Rite Granite, and i would like to take this moment to apologize for any errors on Rite Granite's part. I would be more than happy to help you with any pertaining issues with your countertop. We have revamped our staff and policies in the past 6 months to ensure a new customer valued policy. Please give me the opportunity to repair any issues and "wow" with our improved management. thank you

CAP in Markham
CAP in Markham
1 review Markham, ON

First Review

0/10

kitchen countertop

Mr. Aurora was very keen to get the job,but refused to respond let alone check on damage done to my outside railing and interior walls during countertop installation.
He ignored my calls and e-mail

Approximate cost of services:
$3,300.00
3 of 4 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rite Granite

Rite Granite Inc. , has been in business since 2006 bringing some of best technology in countertop fabrication. We use the best technology in CNC tooling to fabricate every countertop. with our quick turn around and reliable staff you definitely enjoy your experience with us.
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