Done Right Roofing Ltd

I called Done Right roofing for a quote along with one other roofing company (I'm still waiting for a quote from them). Darcy and the office staff were professional and efficient through the scheduling, measurement, recommendations on options and quote stages. Materials were on site when they said they would be and the team, experienced in Eurolite installation, along with Antoine arrived and the job was completed when they said it would be. The Eurolite roof looks fantastic. Thank you Done Right for a job well done.

Done Right roofing was wonderful from Darcy Biccum, the estimator that initially showed up to qoute our home, to the installers.. The estimator was honest , friendly and very informative on the process of having a new roof installed, and the installers that came to install our roof were very polite and nothing but professional. They insured that our gardens were safe and that our property was free of debris upon Job completion.

Thank you very much Done Right roofing! We can honestly say it was "DONE RIGHT"! , and we will recommend your service without hesitation.

Done Right did a terrific job on our new garage; the estimate was competitive; office was friendly and professional; most importantly, the crew (Chase Taylor) made sure everything went through without any hiccups. We highly recommend Done Right.

The installer (I'm sorry, I can't recall his name) did an excellent job, removed all old eavestroughs and debris and accommodated owners special request to create additional downspout troughs for the water barrels. He truly wanted to do a great job.

Stephanie at the office helped me throughout the process in working between the installer and accounting. She was very helpful, courteous and pleasant.

Thank you for such a great 'non' experience.

Vicki Austin

We searched Calgary roofing companies pretty carefully and found Done Right to be the best from a customer review perspective and from a warranty perspective. Right from the initial estimate Done Right Roofing impressed us with their knowledge, professionalism and customer service. They were honest as to what we did and did not need for our roofs. The job itself was right on schedule and exaclty as quoted. They were finished the house in one day and the garage took a half day and paid great attention to detail. They had a thorough cleanup. From my understanding they have a manager visit every job before completion to ensure every roof meets thier measure of quality. They use fully certified installers and have a great 10 year warranty and $1000 satisfaction gaurantee. We will happily recommend Done Right Roofing to any friend or family member.

After looking at their reviews we decided to choose Done Right to replace our roof. We were very pleased with our decision as the company was very friendly and helpful. They arrived on Thursday morning and were finished by Mid Friday morning. The crew worked hard, did not play loud music and did a good job of cleaning up afterwards. Our roof looks great. Well done guys we would highly recommend you!

We were very pleased with the roof we had installed by Done Right Roofing. From the estimator, to the office staff, to the project manager, to the roofers all were very courteous and professional.

They did a very thorough and professional job and did it quickly, cleanly and efficiently.

We will use them again and will recommend their services to others.

I was very happy with Done Right Roofing and the service I received.
Particularly because I have such an unpredictable work schedule and was unable to meet with anyone from the company in person, the efforts that everyone took to correspond by email, phone and to work around my schedule as much as possible was greatly appreciated. My inability to schedule a day to meet with Chase, the estimator (my fault - not Done Right's) to go over the different options in person, could have posed problems for me, but he managed to convey everything that I needed to understand in a phone conversation after hours.
Stephanie was likewise very friendly and helpful in helping me to choose a shingle style and colour that would go well with my trim when I couldn't view them in person, and in finding payment options that I could make in the event that I would be out of town when the work was completed. Everyone was always very prompt about returning my messages and answering my questions, and they managed to delivery the shingles on the day expected and complete the installation within a day of the date initially estimated, in spite of all the rain that we've had this month. There were no hidden costs and everything was cleaned up so that I would not have even realized that anyone had been there except that I now have a roof that no longer looks like it is about to blow off the house :)

Done right did a good job on the roof.. The estimate was fair, not the lowest but not the highest. The guys did not wear the safety harnesses and where lod, but the quility of the work was worth the one day of noise. I have a 40 year shingle..

I was very impressed with Done Right Roofing's professionalism. it started with their excellent website and continued with Phillip, the estimator. He answered all my questions and produced a competitive quote provided in a pocketed portfolio. Because they were ahead of scheduled, Stephanie called and said they could start the job in two days time. The material arrived at exactly the time they specified and one hour later the five-man crew was busy at work in a proficient manner. The foreman was very experienced and again answered all my queries.

When the roof was completed, I received a call from Done Right asking if I had any problems. I mentioned a minor clean-up problem and, during the next four hours, I received a visit from three different company supervisors - including my estimator Phillip, making sure the problem was resolved and that I was completely satisfied. That is what I call customer service.

As I said at the beginning, this is a very professional company with helpful, friendly staff - especially Phillip and Stephanie. I think you will be happy if you choose Done Right Roofing for your next roofing project.