Done Right Roofing Ltd

Skylight Installation & Repair
AB T2Z 0N3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Done Right Roofing Ltd

Average customer rating:
9.6 10 (393 reviews)

Sort by

Derek Riphagen in Longview
Derek Riphagen in Longview
1 review LONGVIEW, AB
10/10

New Roof

I called Done Right roofing for a quote along with one other roofing company (I'm still waiting for a quote from them). Darcy and the office staff were professional and efficient through the scheduling, measurement, recommendations on options and quote stages. Materials were on site when they said they would be and the team, experienced in Eurolite installation, along with Antoine arrived and the job was completed when they said it would be. The Eurolite roof looks fantastic. Thank you Done Right for a job well done.

Approximate cost of services:
$34,000.00
Was this review helpful?
Company Response

Thanks for the great review Derek! I know we had discussed the high winds you have out in Longview & I'm sure that now with your newly installed Rubber Roof, you shouldn't have any probelms at all with blow aways. Let us know if you needed anything else.

Hope Dunn in Calgary
Hope Dunn in Calgary
1 review CALGARY, AB
10/10

New roof

Done Right roofing was wonderful from Darcy Biccum, the estimator that initially showed up to qoute our home, to the installers.. The estimator was honest , friendly and very informative on the process of having a new roof installed, and the installers that came to install our roof were very polite and nothing but professional. They insured that our gardens were safe and that our property was free of debris upon Job completion.

Thank you very much Done Right roofing! We can honestly say it was "DONE RIGHT"! , and we will recommend your service without hesitation.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Glad to hear that everything was "Done Right" for you! Please do not hesitate to let us know if we could help out on anything else.

Jodi Hu in Calgary
Jodi Hu in Calgary
1 review CALGARY, AB
10/10

New Roof on Garage

Done Right did a terrific job on our new garage; the estimate was competitive; office was friendly and professional; most importantly, the crew (Chase Taylor) made sure everything went through without any hiccups. We highly recommend Done Right.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Vicki Austin in Calgary
Vicki Austin in Calgary
1 review Calgary, AB
10/10

Eavestroughs with leaf guard

The installer (I'm sorry, I can't recall his name) did an excellent job, removed all old eavestroughs and debris and accommodated owners special request to create additional downspout troughs for the water barrels. He truly wanted to do a great job.

Stephanie at the office helped me throughout the process in working between the installer and accounting. She was very helpful, courteous and pleasant.

Thank you for such a great 'non' experience.

Vicki Austin

Approximate cost of services:
$1,600.00
Was this review helpful?
Dustin  in Calgary
Dustin in Calgary
4 reviews Calgary, AB
10/10

Roofing shingle replacement on house and garage

We searched Calgary roofing companies pretty carefully and found Done Right to be the best from a customer review perspective and from a warranty perspective. Right from the initial estimate Done Right Roofing impressed us with their knowledge, professionalism and customer service. They were honest as to what we did and did not need for our roofs. The job itself was right on schedule and exaclty as quoted. They were finished the house in one day and the garage took a half day and paid great attention to detail. They had a thorough cleanup. From my understanding they have a manager visit every job before completion to ensure every roof meets thier measure of quality. They use fully certified installers and have a great 10 year warranty and $1000 satisfaction gaurantee. We will happily recommend Done Right Roofing to any friend or family member.

Approximate cost of services:
$7,000.00
Was this review helpful?
Mark Southgate in Calgary
Mark Southgate in Calgary
1 review Calgary, AB
10/10

Roofing

After looking at their reviews we decided to choose Done Right to replace our roof. We were very pleased with our decision as the company was very friendly and helpful. They arrived on Thursday morning and were finished by Mid Friday morning. The crew worked hard, did not play loud music and did a good job of cleaning up afterwards. Our roof looks great. Well done guys we would highly recommend you!

Approximate cost of services:
$9,500.00
Was this review helpful?
Mr. & Mrs. Bonner- Calgary, AB
Mr. & Mrs. Bonner- Calgary, AB
1 review Calgary, AB
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very pleased with the roof we had installed by Done Right Roofing. From the estimator, to the office staff, to the project manager, to the roofers all were very courteous and professional.

They did a very thorough and professional job and did it quickly, cleanly and efficiently.

We will use them again and will recommend their services to others.

Approximate cost of services:
$7,700.00
Was this review helpful?
Jordi Malasiuk
Jordi Malasiuk
1 review Calgary, AB
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very happy with Done Right Roofing and the service I received.
Particularly because I have such an unpredictable work schedule and was unable to meet with anyone from the company in person, the efforts that everyone took to correspond by email, phone and to work around my schedule as much as possible was greatly appreciated. My inability to schedule a day to meet with Chase, the estimator (my fault - not Done Right's) to go over the different options in person, could have posed problems for me, but he managed to convey everything that I needed to understand in a phone conversation after hours.
Stephanie was likewise very friendly and helpful in helping me to choose a shingle style and colour that would go well with my trim when I couldn't view them in person, and in finding payment options that I could make in the event that I would be out of town when the work was completed. Everyone was always very prompt about returning my messages and answering my questions, and they managed to delivery the shingles on the day expected and complete the installation within a day of the date initially estimated, in spite of all the rain that we've had this month. There were no hidden costs and everything was cleaned up so that I would not have even realized that anyone had been there except that I now have a roof that no longer looks like it is about to blow off the house :)

Approximate cost of services:
$3,000.00
Was this review helpful?
Irit Gill in Calgary
Irit Gill in Calgary
2 reviews CALGARY, AB
8/10

roof

Done right did a good job on the roof.. The estimate was fair, not the lowest but not the highest. The guys did not wear the safety harnesses and where lod, but the quility of the work was worth the one day of noise. I have a 40 year shingle..

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Ken Runquist in Calgary
Ken Runquist in Calgary
1 review Calgary, AB
10/10

Replaced roof on house and roof, soffit and fascia on garage

I was very impressed with Done Right Roofing's professionalism. it started with their excellent website and continued with Phillip, the estimator. He answered all my questions and produced a competitive quote provided in a pocketed portfolio. Because they were ahead of scheduled, Stephanie called and said they could start the job in two days time. The material arrived at exactly the time they specified and one hour later the five-man crew was busy at work in a proficient manner. The foreman was very experienced and again answered all my queries.

When the roof was completed, I received a call from Done Right asking if I had any problems. I mentioned a minor clean-up problem and, during the next four hours, I received a visit from three different company supervisors - including my estimator Phillip, making sure the problem was resolved and that I was completely satisfied. That is what I call customer service.

As I said at the beginning, this is a very professional company with helpful, friendly staff - especially Phillip and Stephanie. I think you will be happy if you choose Done Right Roofing for your next roofing project.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you Ken for writing the review for us. Your satisfaction is our number 1 concern and if there is anything problems or concerns regarding your roofing system, feel free to give us a call.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Done Right Roofing Ltd

As a homeowner who needs a new roof, you’re looking for a roofing company that will give you a great experience. You know: an honest, accurate quote so you know exactly what to expect, answers to your questions, and a quality installation with an industry- leading warranty.

WELCOME TO DONE RIGHT ROOFING!
We specialize in serving homeowners needing residential asphalt or rubber reroofing. But our real business is making your life easier by solving your problems with the same passion and caring attitude with which we’d serve our best friends. At every stage of your job, from first contact to final cleanup, our goal is to please you.

Your Done Right Roofing experience includes:
• Trained, skilled company employees installing your roof (we never use roofing subcontractors)
• Replacing all roof flashing to avoid future leaks
• A comprehensive quote with specifications and prices for all components of your roof system: roof deck, ventilation, eave protection, flashing, underlayment, and shingles
• Final inspection of your completed roof by a senior roofing technician
• A 15-year workmanship warranty, fully transferable, and a $1,000 quality assurance rebate.

OUR ETHICAL REVIEW POLICY
Online reviews are becoming a major decision-making factor for homeowners choosing a contractor. Unfortunately, there are many instances of companies misleading consumers by scripting and paying for ratings and reviews. Some review sites may not have policies and procedures in place to prevent this.

Make sure the contractor you choose has an ethical policy regarding gathering and posting online reviews. Misleading consumers is not OK. It's unethical and it's illegal.

Our review policy is as follows:
1. DRR does not post reviews on behalf of customers. All our reviews are authentic, written by customers, in their own words.
2. DRR does not script reviews or suggest what our customers should say in reviews, either directly or indirectly.
3. DRR does not offer financial compensation for reviews or ratings, such as taking the GST off the price, or do anything that could be considered a financial incentive to get a rating or a review.
4. As a token of appreciation, DRR may give a modest gift card to customers who have already posted a review in their own words, with their own rating, of their own volition.

CATEGORIES
Skylight Installation & Repair and Roofing
SERVICES
Residential Roofing - Asphalt Shingles Residential Roofing - Rubber Roofing Eavestroughs, Soffit & Fascia Siding Cladding
BRANDS
Malarkey Owens Corning BP
SPECIALITIES
Unlike other Calgary roofing companies, our specialty is working directly with homeowners, not with insurance companies or builders. In addition, we focus on installing asphalt or rubber shingles for residential products. It's all we do!
WEBSITE
https://www.calgaryroofingdoneright.com
YEAR ESTABLISHED
2003
PAYMENT METHOD
Cheque, Cash, MasterCard, Visa, E-Transfer
LICENSES
City of Calgary, Alberta Prepaid Contractor
MEMBERSHIPS
BBB,Canadian Home Builders Association, Alberta Allied Roofing Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty, fully transferable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.