Replaced roof on house and roof, soffit and fascia on garage
I was very impressed with Done Right Roofing's professionalism. it started with their excellent website and continued with Phillip, the estimator. He answered all my questions and produced a competitive quote provided in a pocketed portfolio. Because they were ahead of scheduled, Stephanie called and said they could start the job in two days time. The material arrived at exactly the time they specified and one hour later the five-man crew was busy at work in a proficient manner. The foreman was very experienced and again answered all my queries.
When the roof was completed, I received a call from Done Right asking if I had any problems. I mentioned a minor clean-up problem and, during the next four hours, I received a visit from three different company supervisors - including my estimator Phillip, making sure the problem was resolved and that I was completely satisfied. That is what I call customer service.
As I said at the beginning, this is a very professional company with helpful, friendly staff - especially Phillip and Stephanie. I think you will be happy if you choose Done Right Roofing for your next roofing project.
- Approximate cost of services:
- $9,000.00
- Company Response
Thank you Ken for writing the review for us. Your satisfaction is our number 1 concern and if there is anything problems or concerns regarding your roofing system, feel free to give us a call.