I need my outlet move closer to my washer, so i call Electric Avenue after hours. Someone else responded me earlier, then i book an appointment with that other electrician. That other electrician didnt show up, no call no text no reply，and the new washer delivery people have already arrived, i just dont know what to do. While i am very frustrated by the situation, Tyler called back, I told him i have to call him back later, the delivery guys are working on it. End up the delivery guys put an extension cord and left. I call Tyler back telling him i think its fix by an extension cord, and if i do move the machine an inch closer, the cord can actually reach the outlet, but its very tight. Tyler advised i should move the machine closer, dont use an extension cord, it will void my warranty. An hour later, Tyler call again, telling me to move the machine another inch closer, he is worried about the prongs will bent when the cords are too tight, which might cause issues. I really appreciate Tyler called again to ensure the safety of my home eventhough i didnt use his service, and all the good advices he provided. Very professional and recommended, if i do need any electrical services, Tyler will be my first option!
- Approximate cost of services:
- $0.00
- Company Response
Hi Jerry, sometimes a client just needs some advice and this was one of those times. Even though I didn't make any money on this job. I am happy to help you with your electrical solution. I would rather be looked at as a trusted advisor then just another contractor trying to take your money. I am so happy that my advice was able to keep you and your family safe wile not costing you anything. This is good karma and the way business should be done. I hope to use this experience as a building block towards future potential.