Renovation of basement, kitchen, etc. at 120 years old Heritage house
We found Trent on homestars. We had been disappointed with the way the contractors that our friends and neighbours recommended handled the quoting process. We were looking for someone we could trust; someone we could work with; someone who would be responsive to our needs, flexible, reasonable and with a strong customer-service orientation. We are very happy we decided to go with Trent.
Trent is always joyful and upbeat. As I work mainly from my home office, this turned out to be an important characteristic. Indeed, I was looking forward each day to have Trent come over.
Our home being a heritage house, Trent and his crew had to deal with plenty of challenges – nothing was square, every part of the project brought a fair amount of surprises. The basement in particular was tricky. Trent found a way to deal with each of the numerous “curve balls” that our house sent at him, keeping us very well informed and involved throughout the process.
Trent is a man of his words. He often says that what matters most to him is to ensure his clients are happy. Most definitely, he backs-up his statement with his deeds.
Also, Trent was very good at keeping the additional work (i.e. the “extras”) within our budget, always proposing ways to minimize the cost.
We are looking forward to our next renovation project with Trent, and we would strongly recommend him to anyone looking for a trustworthy, client-focused contractor in Toronto!
- Approximate cost of services:
- $15,000.00