PL Windows & Doors

PL Skylight Review:
I strongly recommend PL Skylight and the team of Richard and Eli.
Following is our experience:
We posted on HomeStars requesting for quotes on installation a large top of roof skylight to illuminate the entire foyer.
PL Skylight was quick to respond and request an on-sight visit to assess the project and provide an accurate quote. Due to their very busy schedule during the week, Lisa and her lead installer came out on a Sunday. Lisa brought a sample of the skylight and explained their approach, which is also posted on their website. Richard went onto the rafters and assessed what was required. We asked for references and the response was immediate with a number of locations for us to visit. On Monday we received their quote including a location where they were installing 4 Skylights in one house which would give us various options for our application.
We were impressed with:
1. Their quick response to my HomeStars posting
2. Their quick response to coming out for a site visit on a Sunday
3. Quote with references by Monday
4. We checked out the reference with 4 Skylight installations on Wednesday
a. The visit provided us with a visual and look/see at their craftsmanship and quality. We were convinced that PL and their team of Richard and Eli would be the right choice.
5. PL encouraged us to get other quotes to ensure that we would make the right choice.
a. We did pursue other quotes from other companies. This took up to 2 weeks and their recommendation/price was not in line with our expectation.
6. Lisa was open and flexible in working with us to ensure that we achieved a ‘win – win’ outcome.
We gave PL the OK to proceed, within the next week, PL crew of Richard and Eli showed up, they told us that they would be finished in 8 days.
First up was an assessment of our project. The original design and recommendation for 2 skylights would not provide a symmetrical tunnel. Richard asked what was our priority, we discussed it and on the ‘fly’ Richard drew up couple of options to achieve our goal and ensure that we would be happy with the end result.
Richard and Eli worked tirelessly as a team. Very conscientious in keeping our home tidy and warm as they proceeded through the various stages of building the 17’ tunnel. They kept us informed of their process every step of the way. We were impressed with their professionalism, quality, speed of project. They finished on time and on budget. We are thrilled with this installation. The 42 X 42 curb mounted tempered low e glass skylight has added depth and significant natural light into our foyer creating a huge ‘Wow factor’. We are a truly delighted client.