We had a leak in our roof in August this year and contacted PL Skylights to have the roof repaired. One of their staff came over and inspected the roof and said it needs caulking and guaranteed there would be no further leaks. Now in October, we had a leak again and contacted PL Skylight. They said they can not come and look at and we should call a roofer because they only do skylight. When we asked why they told us they do roof repair and roofing related works, they said it was a misunderstanding and can not help us.
- Approximate cost of services:
- $150.00
- Company Response
PL manufactures and installs Skylights, We do not repair or replace roofs. As a courtesy when quoting a project we will make minor repairs to things such as flashing or sealing shingles if we think we can; however, we can't provide the assurances that the repair job will be as effective as replacing the entire roof. In this case the roof needed to be replaced and as such a quick fix would not suffice.