Oxxo Roofing Company

Gutters & Eavestroughs
Toronto ON M6E 3Z5
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HomeStars  >  Roofing in Vaughan  >  Oxxo Roofing Company  >  shingle replacement
abc in Toronto
abc in Toronto
2 reviews Toronto, ON
5/10

shingle replacement

Oxxo replaced our roof last fall. They were very busy at the time so it took a while and instead of Amilcar and Cris doing the all the reshingling themselves, they used their crew that normally only takes the old shingles off for some of it. After it was done I noticed several uneven spots, places where the shingles didn't lay flat, etc. He said that was normal given the cold temperatures and that will change when it gets hot again. While I can understand that, this problem didn't change much over the summer. However, the real problem was that the roof leaked several times. The roof leaked after the first big rainstorm so I asked him to come take a look. They put down some extra caulking and flashing but instead of using real painted flashing he used some scrap aluminum (I assume because it was high up where people can't normally see). The following spring we had another small leak and then a big leak that ruined a decent section of drywall. I was furious and he finally decided to redo that quarter of the roof. I redid the drywall myself although he said he could give me a contractor. We made it through most of this summer fine but a couple weeks ago we had another big storm and a significant amount of water came down through one of the vents he installed for a our bathroom fan. I've decided not to call back. I'm tired of the problem happening again and again. So on the plus side, Oxxo stuck to their quote, did a good job with cleanup, and always came back to fix the leaks for free. On the negative side they did a rush job and obviously didn't do it properly and I regret that we went with them. When it warms up again I will be replacing Oxxo's vents myself.

Approximate cost of services:
$7,000.00
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Company Response

Mr. abc indeed OXXO roofing has done many jobs in private houses .. OXXO roofing would love to know your name and address so we can fix this problem .... we've been looking and wondering who you are. We have no address or name in the commentary so it’s very hard! Oxxo roofing is not feeling very comfortable with this anonymous comment, we always commit to our responsibilities. Please give us a call mr.abc at 4165432659 ... we would appreciate very much. Oxxo roofing company ... ... thanks