Protech Gas Fitting & Plumbing

Formerly Protech Plumbing Inc.
Gas Line Installation
Calgary AB T2V 3B6
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Gas Line Installation
Protech Gas Fitting & Plumbing
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Reviews for Protech Gas Fitting & Plumbing

Average customer rating:
9.9 10 (259 reviews)

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Heather Vetsch in Calgary
Heather Vetsch in Calgary
2 reviews Calgary, AB
10/10

Fire table installation

We ordered a fire table from Lowes and had them deliver it to our house. When it arrived the delivery people refused to help me carry it onto my deck and said that they only had to put it in my driveway. When the fire table was in the box it was over 250lbs, so it is not a one person job. The fire table was then left on my lawn and I was at a loss what to do. I called Pro Tech and asked if it was possible, since they were going to instal it, if they could help me carry it onto the deck. We were also going away on vacation, so I was hoping to get the fire table taken care of before we left. I called Pro Tech Friday morning around 11am when the fire table was delivered, and they sent 3 guys to carry and instal it by 2pm the same day. Not only that, but the guys happily carried it up to my deck, installed it, got a longer hose for it all the while it was POURING rain. I couldn't believe how much they all went out of their way to do a great job and go over and above expectations. After it was done, I was worried that since there were three guys that I would get 3 times the bill, but I was charged just for the extra hose and the regular hook up charge. I was OVER THE MOON. From what was a nightmare (having the fire table dumped on my lawn before we left for our vacation) to having the team at Protech plumbing come to my rescue AND charge me less than I got quoted from other companies, I can't say enough good things about them. The staff are wonderful to talk to, and the guys that came and did the work did a wonderful job. It was such a treat to go on vacation and not have to stress and worry about it, and then to return to a working fire table that we could enjoy. I will definitely be calling them first if I ever have any plumbing or gas fitting needs!

Approximate cost of services:
$260.00
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Company Response

Hi Heather,

We're really glad we could help you out. Thank you very much for the great review.

It really means a lot to us!

I am very lucky to have such a great team.

Rick and the Protech Team

Andy K in Calgary
Andy K in Calgary
3 reviews Calgary, AB
10/10

Fireplace

Protech are punctual and professional. Great install on our fireplace by Sterling. All staff are easy to deal with and excellent customer service. We are repeat customers for good reason

Approximate cost of services:
$2,000.00
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Company Response

Hi Andy,

Thank you for your nice review. I'm glad we could return, after 23 years to replace your gas fireplace. The old one still worked, but there have been many updates and safer venting systems, since your original fireplace was installed. You will enjoy your new fireplace for many years!

Rick

Walter Pasveer in Calgary
Walter Pasveer in Calgary
2 reviews Calgary, AB
10/10

Water Tank

Thanks once again to Rick and his top notch staff Kevin and James, today my hot water tank sprung a leak I called Protech Plumbing and they were out and had it replaced within 3 hrs of my call. Ricks staff were polite professional and courteous, they left my home as clean as it was when they arrived. The reason I say once again was because Rick and his staff replaced a garage heater for me a few months back and also did a fantastic job. I would recommend this company to anyone you would not regret the service this company provides.

Walter and Dana

Approximate cost of services:
$900.00
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Company Response

Thank you Walter and Dana,

Glad we could help out on short notice.

You've done a lot of work on your new home since we were last out. Great job, looks great!

Rick

Wilf Grapentin in Calgary
Wilf Grapentin in Calgary
1 review Calgary, AB
10/10

Outdoor Fireplace & Pizza Oven

We found Protech Plumbing & Gasfitting to be very reliable, efficient & professional from start to finish. There were no surprises from the original estimate thru to the final invoice. The owner & staff were very courteous and handled all the required permits & city inspections during the project in a timely manner. We highly recommend them to our friends & colleagues.

Approximate cost of services:
$1,600.00
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Company Response

Hi Wilf,

Thank you very much. Many people would love to have your setup.
A beautiful outdoor fireplace complete with a wood fired pizza oven right above it.

You will definitely enjoy your time outdoors.

Rick

David in Calgary
David in Calgary
5 reviews Calgary, AB
10/10

Gas line for BBQ

Right from first point of contact Protech was friendly, efficient, and affordable. We had them install a gas-line and they provided an approximation of the cost before work began. There wasn't anything tricky or out of the ordinary about our installation, so it went smoothly and quickly. Price was fair for work and inspection passed with city without any issues.
Thanks Protech!

Approximate cost of services:
$400.00
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Company Response

Hi David,

Thank you very much for your review. It was a pleasure working with you.

Rick

Rod from Calgary
Rod from Calgary
10 reviews Calgary, AB
10/10

Gas Line installed for kitchen range

Protech Plumbing was recommended to me by an Appliance store I shopped at. I contacted 'Protect' and received a competitive estimate and additional information regarding 'Code' requirements for the range installation that was helpful. Ric took the time to answer all the questions I had. Appointments were made and 'Jesse' their gas fitter showed up on time and went above and beyond in the installation process. His patience in answering questions that myself and my wife had was exceptional. He also had suggestions on simple flooring material to solve a height problem to fit my new range up to the new counter top height( he also installed the flooring material quickly and professionally).
I was pleasantly and completely impressed in the service and price of Protect. I will not hesitate in using them again for any future work I may require. Thanks again Ric and Jesse

Approximate cost of services:
$1,000.00
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Company Response

Hi Rod,

Thank you very much for the review. It was a pleasure working with you. Jesse is a top notch tradesman that takes great care in his workmanship.

Rick

Neil from Calgary
Neil from Calgary
5 reviews Calgary, AB
10/10

Hot Water Tank Replacement

Hot Water tank needed replacing. (It was leaking slowly from the bottom of the tank).

I received several quotes from reputable companies including Protech. (Protech had installed a fireplace insert for me several years ago.) Protech's price was very competitive and included all installation charges - including moving a gas line - and disposal fees of old tank.

The work was done several days after I called them (It was not an emergency). Installers came exactly on time and were very professional.

I would highly recommend Protech for any plumbing or gas-fitting work.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much.

Glad we could come back to your home again to help you out..

You should be okay for some time with your water heater.

Thanks Rick

Damian in Calgary
Damian in Calgary
1 review Calgary, AB
10/10

Air conditioning unit installation and gas line installation

Very competitive pricing. Installation crew showed up on time; they were very polite and professional. Workplace was left spotless after the job was done. Equipment is running smoothly. Overall, 5-star service. I will use them again if necessary.

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your review.

It was a pleasure working with you.

Stay cool on these upcoming hot summer evenings!

Rick

Mike in Calgary
Mike in Calgary
2 reviews Calgary, AB
10/10

Installation of gasline and garage heater

Hi Rick,I just wanted to send you an email to tell you that the 2 gentlemen you sent to install my heater(Kevin and James) did an absolute great job,they were fast and more than helpful answering any questions I had.I felt it necessary to tell you this because in this day and age I feel people constantly complain about poor service and don't give good service the same attention.Thanks again for a smooth and seamless install,it is greatly appreciated and I will have no issue referring your company to my friends,Thanks,Mike

Approximate cost of services:
$2,600.00
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Company Response

Hi Mike,

Thank you very much. We are very lucky to have employees who take great pride in their workmanship.
It was a pleasure working with you on your project.
You will really appreciate you heater in the coming winters, for many years.

Rick

nfenton
nfenton
1 review Calgary, AB
10/10

New Fireplace and add gas cooktop to kitchen

Can't say enough good things about Protech Plumbing!! Fast, efficient, professional, great team!! Thanks Rick for keeping our reno project on time!! Norine & Peter

Approximate cost of services:
$5,000.00
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Company Response

Hi Norine and Peter, Greatly appreciate the positive feed back. It was our pleasure working with you on your project. Your project is very well organized and on schedule. A few general contractors could learn a few things from you. See you again when we make the final connection to your cook top in your new kitchen!
Thank you from The Protech Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protech Gas Fitting & Plumbing

GAS FITTING, gas lines, gas fitter for bbq, ranges, garage heaters, dryers, barbecue, patio heaters, fire pits, underground secondary gasline, secondary gas meters Supply and install gas insert and direct vent fireplaces, garage heaters. Gas fitting experience in Calgary area since 1975., In business since 1982 Fully Licensed Master gasfitter Insured for $5,000,000-but we've never had to make an insurance claim Fast professional service, lifetime workmanship warranty, Integrity. Approved Contractor for the Alberta Energy Efficiency Rebate Program. Clean & Organized. You know exactly what the job will cost before we start- you don't pay until the job is complete. All employees 1st class Gasfitters. All threaded pipe done offsite, (over 5% of Calgary gas permits) We know what we are doing and we do it very well with your safety of the up most priority. Very competitive pricing. Neatest, Safest job at the best price. Don't forget to ask us about the Alberta Energy Efficiency Rebate Program!

CATEGORIES
Gas Line Installation and Fireplaces
PRODUCTS
Gas Fireplaces, Central Air Conditioners, Furnace, Garage Heaters, Patio Heaters, Fire Tables, Fire Pits Plumbing, sinks, lavatories, toilets, water softeners,
SERVICES
Gas Fitting, Gas lines for bbq, ranges, garages, fire tables, fire pits, patio heaters Plumbing renovations, all kinds of plumbing products and repairs.
BRANDS
Regency Fireplace- Fire Tables, Napoleon Fireplaces-Furnaces-Central air Conditioning, Ruud Furnaces- Air Conditioning, Honeywell Humidifiers-Thermostats, Marquis Gas Fireplaces- Fire Bowls, Kingsman gas fireplaces, Town and Country Fireplaces, AO Smith Water heaters, Bradford White Water Heater,Modine Hot Dawg Heaters, John Wood Water Heater, Majestic Fireplaces, Outdoor Great Room Firetables, American Standard, Kohler, Toto, Moen
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
http://www.protechplumbing.ca
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, Cheque, Visa, M/C, PayPal
LICENSES
Calgary, Airdrie, Okotoks, Foothills, Cochrane
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Plumber, Gas Fitter, Steamfitter
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
150
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime on workmanship, Manufacturers warranty on equipment, as much as 10 years for some manufacturers
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