Good work, excellent response rate, reliable, prompt and clean. However the end results were not what I understood or was made to understand. The basic job was explained and written down, but without the real solution I was looking for. So while the problem is fixed, I’m faced with 2 very ugly pipes to deal with and a renovation job that I sadly cannot proceed with because of these pipes.
Occasionally terminology is misused … so make sure you understand what you are getting. Bottom line: Do not tell a plumber what you think you want based on what you have researched, allow them to tell YOU what you need.
I absolutely recommend using AnTa, just make sure you are clear before you hire them for your job.
- Approximate cost of services:
- $2,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you - thank you! I think it will be great idea to make pictures from real project and put them on a web page for our customer to have an idea how BACK water Valve looks after the installation and what kind of access you will might have. This fixture is very complicated in sense of look. It is better to have outside then inside, when you will need access or maintenance you don't need to have technician or city worker inside to your basement. If City will need to use clean out they can simply open clean out before back water valve an make their work more efficient. We are glad that we were able to explain as best as we can to have better understanding about this plumbing portion. When you will be ready to make renovation on your front lawn remember you drain pipes located not so deep, and probably that is why you have that flower pot there to keep warm air inside the sewer pipe. It was a pleasure to work with you and will be in touch if you decided to remove the flower pot. Is it possible to have a picture of your pot to our web site? I want to show customer how it will look and what to expect on the end. I wish to keep every customer on a satisfaction level and each customer gives us a opportunity to make this better each and every time. Happy spring! Anta Team and our friendly office girls:)