Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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HomeStars  >  Roofing in Mississauga  >  Mr Roof Repair.Ca  >  Ghosted no longer/Positive changes
 Scarborough
Scarborough
2 reviews Toronto, ON
9/10

Ghosted no longer/Positive changes

April 2020
Something good is going on at Mr. Roof Repair. I admit I wrote a review in January 2020 after having given up on them. Since then they have reached out and followed up in a very professional manner. They took responsibility for what was going wrong before and seem committed to providing good service now. I now have the quote I wanted and intend on using Mr. Roof Repair again.
I rated them highly based on the quality of the work they did previously combined with the timely, intelligent and professional communication
they are currently providing.

Mark Caspi

Approximate cost of services:
$4,700.00
5 of 5 people found this review helpful.
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Company Response

Update - We've been in touch with Mark and explained the reasons behind the lapse in communication.
This certainly is not the norm for us, as the majority of our clients can attest to.
We will be working with Mark once the situation with COVID is behind us, and he has agreed to then post an updated review. As always we appreciate the feed back and hope to continue serving out clients the best way we know how.
With respect and honesty.

Previous versions of this review:

 Scarborough
Scarborough
2 reviews Toronto, ON
2/10

Ghosted

We are very disappointed with this company. Initially we were pleased with their work however we required a bit more work. The follow up work was never done, in fact simply trying to contact them to have a discussion about the work proved futile. They were very difficult to get a hold of and when we did get a hold of them they kept brushing us off. We are upset and exhausted trying to deal with them.

Mark Caspi

Approximate cost of services:
$4,700.00