We discovered a leak in the upstairs bathroom wall when we began our rennovations. The leak was coming from our plumbing stack. Mr Roof Repair gave me a quote over the phone, and within 3 days, came out and did the repairs. They gave us a full report on the conditions of the entire roof with photos, and made some recommendations to improve venting the bathroom fans properly. All personnel I dealt with (appointment booking, repairman, and receivables clerk), everyone was cordial and professional. We will likely go ahead and schedule the recommended improvcements in the near future. Thank you!
- Approximate cost of services:
- $550.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Sara,
Thank you so much for your feedback and praise about our professionalism and our high level of customer service. Ventilation is probably the most important aspect of your overall roofing system and its health. However, it is also the most neglected. Our comprehensive assessment is the key to being able to make intelligent decisions on your roofing system and our staff has been trained to convey these findings in a simple manner to our customers. We understand the importance of having an open communication with our clients and it is our mandate to always exceed your expectations. Overall, we make it a high priority to keep you informed at all times.We are happy to help with any further repairs as required. Please don’t hesitate to contact us next time!