Initially satisfied but things fell apart later
I hired this company a few years ago for landscaping, bush removal, stone path and retaining wall and was initially happy with the work for the first two summers I hired Raz for work on two different properties. However, follow-up issues when things fell apart were not attended to and he kept promising to come by but was always busy and never did - kept promising he'd come the follow week for over a year and never did - and then finally said that the issues (several loose stones which happened within a couple of months of the work) were our fault (which was true for one of the stones but not all of them) and I finally ended up hiring someone else to fix the poor workmanship and they've been fine ever since. He started out so great but then was terrible at follow up and honoring his guarantee.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?