Naz from Public Plumbing was extremely helpful and resourceful when helping me deal with a frozen pipe to my house. He repaired it quickly and patiently spent time explaining to me why it froze, and the pros and cons of different ways to repair it.. Because it was the city main pipe that froze which caused my pipe to freeze, he offered his help to submit a claim to the city and provide a testimony to try to have the city pay for my repair. In the end I didn't need his testimony but my claim was successful and the city ended up paying for the repair. PP has done other work on my house and they are always professional and pleasant to work with.
- Approximate cost of services:
- $3,300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Mariko, thanks for taking the time to leave us a review! We're glad to hear that Naz resolved your frozen pipe issue and that he went above and beyond to explain and advise on the problem that you had and helped out with your communications with the city--happy to hear that your claim was successful! Please don't hesitate to contact us in the future should you require any services and we appreciate your recommendation to others! Have a great day!