I phoned several plumbing services early in the morning to get an estimate on clearing our clogged kitchen drain. They said they'd have someone call me back, or could send someone out "this afternoon".
But Mike at Public Plumbing took my call promptly, arranged to come to my house that morning, arrived on time, gave me a firm - and competitive - cost, and set to work with professionalism and real expertise. When the snaking didn't clear the drain Mike was ready with a larger machine, which did the trick. He cleaned up everything neatly when he'd finished, gave me some useful advice on preventing future clogs and was helpful and courteous throughout. I'd recommend Mike anytime!
Those other guys? I'm still waiting for them to return my call......
- Approximate cost of services:
- $180.00
- Company Response
Dear Lisa!
Thank you very much for taking the time and providing us with your feedback in regards to the services provided to you by one of our team members. We strive to be #1 in our industry both in customer service and work quality. It is very important to us to provide exceptional customer service and work quality as well as offer recommendations to prevent future problems from occurring. Thank you again for your honest feedback and thank you for your business!