Canadian Rooter

Sewer backed up in my home (over 100-years old and fully renovated) in downtown Toronto - leaving a horrible, sickening stench. Public Plumbing (PP) was recommended by the plumbing company who was called in during the emergency. PP used a camera and showed me the obstruction on the screen - everything was clearly explained and the camera was not withdrawn until I could see the problems and fully understood everything he was explaining. PP recommended replacing clay pipe in two areas - interior recreation room and exterior in the front yard. Instead of tearing out my built-in planters (an early discussion), they burrowed under them (saving me considerable dollars) and into the rec room. Two crews were sent, one worked inside and the other outside. They knew what they were doing and carried put their jobs with diligence and care - care to my finished basement even though sand and clay was piled 5' high in the rec room and care to my bricked court yard with the built-in planters. The clay pipe was replaced and two new clean-outs were installed in the yard and my home and yard were left clean and in good shape. Then the camera was inserted again and I was shown all was clear to the City sewer and into my home right to the back bathroom. I would recommend Public Plumbing to anyone. I have peace of mind once again. I did not get any other estimates thus I have no idea if the price was comparable to other companies. As Public Plumbing had been recommended by another plumbing company and I researched them on the web and since I felt comfortable with the first PP man on the job (I felt he was trustworthy) I gave them the contract. I liked his straight-forward, clearly-explained approach to the problem. AND I'M VERY HAPPY I CHOSE PUBLIC PLUMBING - I've already recommended them to a neighbour down the street. Thanks for a job well done.