Mr. Rooter Plumbing of Edmonton

Drain Services
Edmonton AB T5M 1W3
Write a Review
Write a Review


HomeStars
Drain Services
Mr. Rooter Plumbing of Edmonton
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mr. Rooter Plumbing of Edmonton

Average customer rating:
9.2 10 (318 reviews)

Sort by

Brianna M.
Brianna M.
1 review Edmonton, AB
10/10

Blocked pipe

Chris was able to diagnose the area affected, remove the toilet, unblock, place toilet back on and clean up in just under an hour. He was very friendly and informative in regards to how to maintain clear pipes and I couldn’t be happier with the service.

Approximate cost of services:
$312.00
Was this review helpful?
Company Response

Thanks Brianna! We really appreciate you sharing your experience with the world! I'm glad that Kris was able to get things flowing again for you quickly! Thanks for calling Mr. Rooter!

Leslie
Leslie
1 review , AB
10/10

Blockage in drain

I am extremely satisfied with the work our technician Chris did. He was very helpful and exceptionally knowledgeable. I will definitely call Mr. Rooter again and ask for Chris if we require other plumbing needs.

Approximate cost of services:
$470.00
Was this review helpful?
Company Response

Wow thanks Leslie! We're always aiming for EXTREME SATISFACTION (sorry for yelling)! But seriously, I'm really glad we got everything sorted out for you. Thanks for giving us a call!

dchoquette
dchoquette
1 review Edmonton, AB
10/10

Sewer drain backup

Kris was very clean, professional and friendly. He was upfront and knowledgeable. I would absolutely recommend him to family and friends.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you very much for the review! This is exactly the type of service we aim to provide. I'm very happy that we met your expectations! Thanks for choosing Mr. Rooter!

Dmma in Edmonton
Dmma in Edmonton
1 review Edmonton, AB
10/10

Quick Effecient Service

Our toilets had kept clogging since we moved into our home, and the problem had been getting worse and worse.... and one day my wife had enough - she said we start looking for a new home - of fix this plumbing now!

So - I went looking for a reputable plumber. I'd used this company before and had mediocre service, not bad, not good.... totally average.

Honestly, I called around looking for a different company, but they either couldn't come, or didn't answer their phone.

I telephoned Mr Rooter - had a prompt answer - great service - polite, and totally understanding. I had a plumber at our place in less than 90 minutes...!!!

Chris our service guy new immediately what the problem was, and commenced a repair - unfortunately it was too far gone.... so we had to replace one toilet which was completed in no time.

We were so impressed, we actually have plans to invite the company back to replace our other toilets as our funds come in.

Approximate cost of services:
$375.00
Was this review helpful?
Company Response

Wow, thanks for the kind review! I do apologize for the poor service in the past, that is simply not acceptable. We have gone through a change in ownership/management recently and have now really focused on customer service so I'm glad you noticed a difference! I'm very glad that you were happy with Kris' service and we're looking forward to helping out with the other toilets in the future! Thanks for choosing Mr. Rooter!

Kaldory2
Kaldory2
1 review St. Albert, AB
10/10

Repair to water line

A pinhole leak in hot water pipe repaired about 2 hours after telephone call by Scott Huber who was very prompt, friendly, informative and professional

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks for the review Kaldory2! We try to get out as soon as possible in these situations to try to minimize damage for our customers. I'm glad we were able to get out right away to help. Thanks for calling Mr. Rooter!

Rosemaryschurer
Rosemaryschurer
1 review Edmonton, AB
10/10

Bathroom cog

Did a very good job, pointed out stuff that other trades people did that needed to be corrected. A very positive experience. Thanks Scott

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you Rosemary! I'm glad that Scott took the time to address your questions and concerns. Thanks for choosing Mr. Rooter!

janusvic in Edmonton
janusvic in Edmonton
1 review Edmonton, AB
10/10

Unblocking drain pipe

Scott from Mr. Rooter was professional, knowledgeable and courteous. He seemed to do everything he could to execute the job as expeditiously as was possible, even trying methods over again that might ensure positive results without more cost. He was in contact with us during the operation and did exactly what we expected of him. We would definitely ask for Scott again on our next call.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thanks so much for the review Vic! I'm glad we were able to get that drain fixed up for you, it shouldn't give you any problems any more. Thanks for calling Mr. Rooter!

Steve
Steve
1 review Leduc, AB
10/10

Sewer pipe plugged

Very professional
They came out in the evening and couldn't reach the problem so came out the next morning with a different truck and fix the problem. Didn't charge anything for the first call.
Very friendly and called to check up on your situation.
Highly recommend this company.

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Thanks Steve! I'm glad we were able to get your sewer cleared, even if it had to wait until we could get an extra length of cable. Thanks for calling Mr. Rooter Steve, it was a pleasure doing business with you!

Eleonora in Edmonton
Eleonora in Edmonton
1 review Edmonton, AB
10/10

Hot Water Tank

I was very impressed and satisfied with the services provided. The customer service was superior from the moment I contacted the main office. I promptly received a call back from Kris who was able to give me guidance on what I could do regarding my leaking Water Tank before he came to my home to assess the situation. A new Water Tank was needed and Kris provided me with information necessary to purchase the proper Tank that would be appropriate for my needs as well as explaining the extended service plan, which I purchased; He was very professional, well-organized with his work and was very conscientious in keeping things neat and tidy I am quite pleased.
Thank you Eleonora

Approximate cost of services:
$1,340.85
Was this review helpful?
Company Response

Thank you very much for the kind review Eleonora, we really appreciate it! I'm glad that Kris' service met your expectations. If anything else arises that we can help you with please let us know. Thanks for calling Mr. Rooter!

g.haluschak
g.haluschak
1 review Edmonton, AB
10/10

Shower renovation, install kitchen faucet

Work was done in a satisfactory manner. Excellent outcome. Would recommend Mr Rooter to other people.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Thanks for the feedback! I'm glad the install went well and you are happy with the fixtures. Thanks for choosing Mr. Rooter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing of Edmonton

Mr Rooter Plumbing Edmonton strives to be the best plumbing company Edmonton has to offer! Our technicians are also drain repair specialists in the main drain, floor drain, & sewer drain services. Mr. Rooter Plumbing Edmonton provides 24/7 emergency Edmonton plumbing & drain cleaning service. Your plumbing and drain repairs are done right, the first time! Our local Edmonton plumbers will arrive on time, consult with you before starting anything, work rapidly and efficiently on the exact issues discussed while respecting you and your Edmonton home. For prompt quality workmanship and professional plumbers call Mr. Rooter Plumbing Edmonton at 780-429-3600 today!

Providing Fast Repairs & Maintenance in Sherwood Park & Beyond

Want a plumbing company that provides outstanding customer service paired with skilled results? Look no further than Mr. Rooter® Plumbing of Edmonton! We proudly serve residential and commercial customers throughout Sherwood Park and the surrounding areas, tackling everything from pipe leaks to new fixture installation. We are your top choice for professional plumbing services in Edmonton, so do not hesitate to call us around-the-clock for trusted service.

We deliver professional and knowledgeable service here at Mr. Rooter Plumbing.
Reach out to (780) 429-3600 for an appointment.

CATEGORIES
Drain Services, Drainage Contractors, and Plumbing
WEBSITE
https://www.mrrooter.ca/edmonton/
PAYMENT METHOD
Cash, Cheques, Interact, Visa, MasterCard
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.