Mr. Rooter Plumbing of Edmonton

Drain Services
Edmonton AB T5M 1W3
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Jacquie from Spruce Grove
Jacquie from Spruce Grove
1 review Spruce Grove, AB
0/10

Plugged sewer line

I called Mr. Rooter Plumbing for a quote to snake the main sewer line as it was clogged. My local plumber was away, so I was trying Mr. Rooter for the first time. The office lady would not give me a quote or even a price range to get the line snaked. She said it was their policy to not give pricing over the phone, but assured me they were with the BBB and in good standing. As I needed to get the service done, I booked the appointment. Mr. Rooter charged $533.17 to have this service done where as I have been charged only $250.00 by local plumbers in the past! I was very upset that their pricing was double what I was expecting. I guess that is why they don't give their pricing over the phone! Lesson learned, I will stick with plumbers who are capable and willing to give a general quote over the phone.

Approximate cost of services:
$533.17
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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