Carpet and upholstery cleaning
This is my third time using 416-So-Clean. I think they did a good job. They arrived on time and the two technicians were friendly and easy to work with. I had requested a specific technician that I had worked with in the past and was told that I could have him. Unfortunately when the technicians arrived it was not the person I requested.
The reason I am only giving them an '8' rating is for two reasons. One, I booked my appointment far enough in advance to get my requested technician and he was not the one they gave me. Second, there were still several stains on my stairs that were not removed. I don't know if the technicians had used the special stain pre-treatment that was used the other two times. And I only noticed the stains after they had completed in daylight.
Both technicians showed up on time and completed ahead of schedule. And they moved furniture to get underneath which was a plus. I will use them again but would prefer the other technician.
- Approximate cost of services:
- $620.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
thank you so much for the review and the business. Much appreciated. We are so glad that we were able to be of a service and we look forward serving you again in the future. And we will make sure next time you will get the technician you prefer. Thank you
Cheers
Adel Majd