Red Robin Masonry

Masonry & Bricklaying
Toronto ON M8V 2L7
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Reviews for Red Robin Masonry

Average customer rating:
9.8 10 (540 reviews)

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cheung1716
cheung1716
4 reviews Markham, ON
10/10

Chimney repair

Robin Masonry is an Excellent company. John was easy to contact and schedule a time with. The workmen did a fantastic job when they came to my house. They got the job done efficiently and were very friendly. Thank you !

Approximate cost of services:
$3,950.00
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Company Response

Thank you so much for this wonderful review! I can't wait to pass along the kind words to John and the crew that worked on your home. Please do not hesitate in contacting us for any future masonry needs. Take care!
Best regards,
Anna

Private User
Private User
Private User reviews Toronto, ON
10/10

Complete redo of front entrance and driveway (masonry, stones, bricks, railings, releveling of interlock)

Bang up job by red robin. All crews were professional, curtoeous, detailed oriented, and efficient. Stonework was particularly exceptional and Brandon and team took great care. Literally night and day with the before and after. They did a great job preparing, scheduling, and cleaning up. Would definitely recommend them to anyone!!

Approximate cost of services:
$20,000.00
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Company Response

Thanks so much for this incredible review. I will certainly pass along the praise to the crews (especially Brandon). Take care and stay safe!
Best regards,
Anna

Doug in Old Toronto
Doug in Old Toronto
1 review Toronto, ON
10/10

Excellent

Red Robin does excellent work. They are professional and detail oriented from the first estimate through to completion and follow up. I am very satisfied with the work on my bricks as they pay attention to detail, check with the customer and address any follow up questions quickly and efficiently. I strongly recommend them for your brick work.

Approximate cost of services:
$1,000.00
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Company Response

Hi Doug,
Thank you so much for writing us a review. Happy to hear you are pleased with the work! It was a pleasure working for you.
Best regards,
Anna

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent work, quick and clear communication, friendly office staff

We had some 150 bricks replaced and tuck pointing done on the front of our three-storey house. The job took a few days, and it was beautifully done. The crew was responsible and friendly, and they did their best to clean up, which I also appreciate. The office responded quickly to emails and telephone calls. The price was fair - we had other estimates with which to compare. So we are very happy and are sure to use RRM again.

Approximate cost of services:
$5,000.00
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Company Response

Hello,
Thank you so much for writing us this wonderful review. It is music to my ears hearing you had such a pleasant experience with us. Do not hesitate to contact us for any future masonry needs. Take care and all the best!
-Anna

Neil in Toronto
Neil in Toronto
7 reviews Toronto, ON
10/10

Chimney lowered and capped off

Our older home has a disused chimney that we wanted lowered and capped off. I was searching for a masonry contractor on HomeStars and found Red Robin – I’m glad I did.

I requested a quote via the submission feature on the company’s website and heard back from Anna at the office almost right away (always an encouraging sign). I e-mailed Anna a few photos of the project and later that same day heard back from John at the company with an estimate. It looked good and we booked in the job for the following week.

Head mason Paul and his assistant arrived at the appointed time and were extremely professional throughout. Paul also replaced some deteriorated bricks on the side of the chimney using bricks reclaimed from the demolished portion of the chimney – hence the repairs blend in perfectly.

Communication throughout the project was excellent and the work is top notch. We will definitely contact Red Robin for any future masonry projects.

Approximate cost of services:
$200.00
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Company Response

Hi Neil,
Thank you so much for taking the time in writing us this review. John and I try our best to provide prompt responses and excellent customer service. I am thrilled to hear you are pleased with the workmanship from Paul and Izaiah. Please feel free to contact us if you require future masonry needs. Thank you once again and it was a pleasure working for you.
Take care,
Anna

Alex from Toronto
Alex from Toronto
4 reviews Toronto, ON
10/10

Brick replacement/Tuckpointing

Due to a problem with our eaves trough, we had significant water damage to the brick on our bungalow. Over the course of the winter, the bricks crumbled, allowing water to enter our basement. We shopped around for several quotes and ultimately went with Red Robin Masonry. It was a great decision. From start to finish, Red Robin went above and beyond. John came to our home to provide the quote. He was knowledgeable, friendly, and mindful to ensure social distancing while explaining, in detail, the work that needed to be done. John, Anna, and Dave worked with us to schedule the work and coordinate it with several other tradespeople -- the power had to be disconnected and hydro meter removed in order to repair some of the damaged brick. Rick and Dan arrived, as scheduled, and did excellent work. They were punctual, reliable, skilled, and extremely friendly. The other contractors on site, as well as several neighbours, all commented about the quality of the repair and the seamless colour match between the old brick/mortar and the new. They even repaired the some of the old facade that had come loose on our front stairs. This is a company that is dedicated to producing excellent work and providing quality customer service. We could not be happier with our experience and would not hesitate to recommend Red Robin.

Approximate cost of services:
$2,000.00
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Company Response

Hi Alex,
Thank you for taking the time in writing us a review. I can't wait to pass along the kind words to John, Dave, Rick and Dan. Absolutely thrilled to hear you are pleased with not only the outcome of the work but our customer service as well. Stay safe and take care.
Best regards,
Anna

Reshma in Toronto
Reshma in Toronto
1 review Toronto, ON
10/10

Front porch mini make over

Replaced brick on front porch ( has cold room below) and touched up concrete steps. They did the job even though it was considered by other contractors to be too small. It looks good and is holding up well (job was done in fall 2019).

Approximate cost of services:
$3,500.00
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Company Response

Hi Reshma,
Thank you so much for writing us a review. Thrilled to hear you are pleased with the work. Please do not hesitate in contacting us if future work is required. Stay safe and take care!
Best regards,
Anna

Alan Fung
Alan Fung
7 reviews Toronto, ON
10/10

Brick work

This is the second job that I had contacted Red Robin, the first being removing an old chimney stack. On this job, John was quick to come over when we removed the deck and found huge holes in the brickwork after demolishing. We had a tight turnaround and John and his team were able to adjust. They came on site on time and cleaned up very well afterwards when they left. They were professional, responsive, and would recommend again. I can barely tell the difference where the holes were. Such a great job and so glad to have hired them.

Approximate cost of services:
$1,800.00
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Company Response

Hi Alan,
Thank you so much for the review. Absolutely thrilled to hear you are happy with John's customer service and the work that was completed. It was a pleasure working for you once again. Have an amazing weekend.
Best regards,
Anna

Cristine from Toronto
Cristine from Toronto
2 reviews Oakville, ON
10/10

Chimney Repair

I would like to thank John and the rest of the Red Robin crew for saving the day and doing so with such professionalism. My isolated and understandably anxious mom was experiencing leaking from her chimney. John and team patiently answered all our questions (there were many), and gave us exemplary service both before, during and after the project. The crews expertise was obvious and they took all the precautions to keep my mom (a senior) and crew safe in these unprece times. There was a small quoted item that wasn't performed and team immediately came back and performed without any excuses acknowledging freely the oversight. The leave a very clean jobsite, the chimney looks seamlessly repaired. They made a difficult period easier. We would highly recommend them.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Cristine,
We are more than happy to answer any and all questions during the process of the work. Once again we are terribly sorry for missing that item. Thank you so much for this wonderful review. It was an absolute pleasure working for you and your mother. Take care and stay safe!
Best regards,
Anna

Private User
Private User
Private User reviews Toronto, ON
10/10

Repair brick work.

I am very impressed with the promptness of Red Robin Masonry. They came out quickly to assess the problem and provided a written quote and the job was completely soon after and the site was left clean and tidy.

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Thank you so much for writing us a review. Thrilled to hear you are happy with our services. Please do not hesitate in contacting us for any future masonry needs!
Take care and stay safe,
Anna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Red Robin Masonry

Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing

Red Robin Masonry is a division of Red Robin Home Solutions Corp. We are a general contracting company that specializes in masonry repair and new build( additions, custom homes, re-facing). Whether you need tuck pointing, chimney repair, a new opening, parging, brick replacement or new masonry services entirely..... Red Robin Home Masonry will provide you service with the utmost professionalism and quality.

CATEGORIES
Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing, and Concrete Contractors
SERVICES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
SPECIALITIES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Mortar Repair, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers, Fireplace
WEBSITE
https://www.redrobinmasonry.com
YEAR ESTABLISHED
2007
RETURN POLICY
Cheque and Cash
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BILD, Renomark
LIABILITY INSURANCE
Yes
DIPLOMAS
Level 1, 2, 3 and Red Seal in Masonry
BONDED
Yes
WRITTEN CONTRACT
Yes
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