Roof Pro Plus Home Improvements

Roofing
Newmarket ON L3Y 6Z2
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HomeStars  >  Roofing in Newmarket  >  Roof Pro Plus Home Improvements   >  Redo entire roof: shingles and underlay
Gregg
Gregg
6 reviews Oakville, ON
9/10

Redo entire roof: shingles and underlay

I picked this company based on good reviews, being certified by the shingle manufacturer they were using, and Frank Soule as their representative knowing what he was talking about in recommending what materials and how to do it. I would pick them again.
Cost was not the cheapest or the most expensive. Warranty is lifetime and transferable – sounds good to me!
I like the product and the total result looks very good. The guys worked in hot and tough conditions doing this in a few days. They protected the area around the roof as well as reasonably possible and cleaned things pretty well. Yes I found a few things to touch up later, but it is very unusual to not find something on any job.
Why not perfect marks? I’d give them 9.5 if it was an option, but not 10.
The shortfalls were as follows:
Roof vents not always lined up on the holes in the roof means the ventilation suffers. I had to check the attic fans recently, so I was in the attic. See pictures.
One gap that would have let in mice or squirrels was as a result of moving the soffit to install shingles. The person doing this part of the shingles probably has not seen how the mice and squirrels love to get in through such holes. See pictures. I covered it with a shingle.
Flashing around the chimneys looks water proof and all, but I’ve never seen it installed on top of shingles except when the flashing slopes down but it is possible they have another layer underneath the whole lot as well and what I see may be decorative. It looks like that on the other chimney.
It did take a few extra calls to have them come back for some materials they had left behind – roof decking and such, but Frank took care of it.

Approximate cost of services:
$13,000.00
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Company Response

Greg, Thank you so much for taking the time to submit a review you were a pleasure to work with. Yes it is normal for counter flashing to go on top of the shingles (there are step flashings installed underneath) the counter flashing is another level of defense against water penetration and it helps clean up the area to make it look nicer (so as not to see the step flashing which is galvanized metal) I hope this helps clarify....Kindest regards Jan