My wife went to buy the Dimplex Opty myst pro in May . They make her pay in full in order to secure the unit. Said they will hold for her and she can pick up whenever we are ready. In mid June, we call them to tell them we will come to pick it up and they said they SOLD our unit to another customer. WE PAID THIS UNIT IN FULL !! and they resell our unit. We were very upset as now we dont have a unit and had already paid in full. They offer to return the money but now we dont have a unit and have to wait 3 months for new stock to come. Proof of receipt below. NEED TO STAY AWAY from this store!! save yourself the headache. No ethics at all with these people. I cant believe they are taking customer's money and then resell the unit and simply 'return me back the money' after 2 months. You cannot advance customer's money like that. Business take treats customers like this should not be around!!!!
- Approximate cost of services:
- $1,800.00