La Vie Furniture

Furniture
Toronto ON M6A 2W1
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Furniture
La Vie Furniture
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57%

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Reviews for La Vie Furniture

Average customer rating:
8 10 (85 reviews)

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Tian from Toronto
Tian from Toronto
1 review Toronto, ON
10/10

I ordered a custom bed from la vie

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I recently bought a very nice modern dining table and server from La Vie. The white glove delivery guys were on time and were fast and efficient in assembling my brand new table, which came with a tempered glass invisable legs.
The table and server look terrific and haven't shown any problems after six weeks of everyday use, so I am delighted with my purchase. I would definitely consider them again if I ever buy a house and need to furnish additional rooms.

Approximate cost of services:
$2,700.00
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Jay Ilhareguy in Port Coquitlam
Jay Ilhareguy in Port Coquitlam
1 review Port Coquitlam, BC
10/10

Ordered bedroom set and 2 couches

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Months ago I began extensively researching local furniture stores and online sites, when I came across la vie furniture. Long story short, I worked directly with Jack Peng who was absolutely incredible in helping me carefully and patiently customize my furniture over a period of several months, and was extremely attentive to detail, had excellent customer service and in the end delivered on great quality that was truly my wife and I's dream furniture. Please know this: I am real consumer who is very analytical and expects alot. Sometimes my expectations can be almost unrealistic is how anal I am. Well La Vie came through 100% and this is why I am convinced posts online that may say otherwise cannot be legitimate. Feel free to leave a message for me and I'll be more than happy to show off my beautiful custom furniture. I would, have and will continue to recommend La Vie furniture to everyone I know with strong confidence. Thank you again so much Jack Peng for your outstanding service, I know for certain there is not another furniture store that could have accommodated my order how you did and again come through with the product exactly as promised.

Approximate cost of services:
$9,000.00
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toni in Toronto
toni in Toronto
1 review Toronto, ON
0/10

Sectional Sofa

It began to deteriorate right away. After less than a year the sofa was COMPLETELY DESTROYED; stuffed with bed springs and bits of foam, lumpy, uneven, and ripped to shreds. Extremely badly constructed.

LaVie REFUSED to honour their warrantee instead offering me "a better deal on a new one". Refusing to honour a warrantee is ILLEGAL!

If you don't want a sofa that costs two thousand dollars or more but lasts LESS THAN A YEAR, Do not purchase from this company as your money will be completely wasted.

If you choose to challenge them you will have no choice but to sue them.

I don't know who Jason is as I have never spoken with him. He says he knows me but calls me "he", "him" in the letter, I am a woman!
He says that my pets tore up my sofa, I HAVE NO PETS, this is pure fabrication!
He says that I reported the damage after the warrantee ended but this absolutely untrue, and I have a visa bill to prove this.
Unlike he says, I did not have a "budget" but CHOSE not to have a leather sofa. Yan, the sales person who sold me this shoddy product NEVER warned me against purchasing Vinyl, he was very pleased to accept my money. Also, he no longer works for the company, apparently for a while now.
I spent over $1,700 on this piece, as my Visa bill will attest NOT $1,400 as “Jason says”.
The technician who attended my home seems to be the same person who answered this letter, not a third party at all. He acknowledged that the seats were uneven and that they seemed to be stuffed with bed springs but clearly no one did anything about it.
Jason you may be “a human being” but one that refuses to honour La Vie’s warrantee.

I will ensure that all of this information is spread widely across the net.

Approximate cost of services:
$1,800.00
3 of 4 people found this review helpful.
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Company Response

This is Jason from La Vie Furniture. I think who you are. This customer ordered a Full Vinyl couch on July 2011. We told him that Vinyl is not covered by any warranty and we suggested him to choose Leather one but he had a budget to work with and he insisted to buy in vinyl. This customer made first complaint to us after one year. And our warranty only covers for one year. Even not in warranty, we still sent our technician to his house to see if we can do something to help him. Our third party technician went to his house and did inspection and inspection report shows the couch was be abused heavily by the customer and his pets. We understand how important customer service is and we respond for every claim or problem and we follow common sense and provide reasonable care. In the case like this, customer reported the problem too late which caused this couch unrepairable and Vinyl is a very weak material and it is no suggested to use on the seating area and it is not covered by warranty and you agreed and signed one year ago. I have a question to this customer: It was your choice to make it in vinyl and signed for it on our sales contract and it was your choice to report the problem after warranty expiration date and you did save 900$ when purchasing and you didn't pay us for 2000$ but 1450 $, if you are the merchant and I am you in this case, what will you do to make a better result? But anyway, this case was taken care by myself and I believed we did every possible actions to help this customer. I hope you guys can feel that we are human beings not machine and we do care about our customers.

Lei in Scarborough
Lei in Scarborough
1 review SCARBOROUGH, ON
10/10

ordered a love seat and chair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Today I received the love seat and chair I ordered couple of weeks ago. Everything looks fine. I shopped many stores before purchasing and I was bit skeptical at first because they don't have this model on display. I wasn't quite comfortable to order a couch without touch and feel it even though I did see similar ones. But anyway I liked the design a lot and I decided to take my chance. today after receiving my couches, I feel released. I am happy for the look and comfort. I am thinking to buy a coffee table from they guys this weekend.

Approximate cost of services:
$2,100.00
1 of 1 people found this review helpful.
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Miss B in Parkdale
Miss B in Parkdale
1 review TORONTO, ON
10/10

few small items for apartment

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"We live in an apartment downtown so my space is a bit limited. We found several really cool looking modern pieces with different functions that fit our space and needs very nicely. The coffee table was the perfect size and the storage compartment is a life saver! We also got a matching tv stand that looks awesome with our flat screen put on it!"

Approximate cost of services:
$1,400.00
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Mario Tan
Mario Tan
1 review Etobicoke, ON
10/10

Dining table

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

i have been searching for a contemporary styled dining table for a few weeks now and have been in and out of too many furniture stores in the area, I came across these guys online and decided to go to their store and give them a try. I was very impressed with their selection and was able to find exactly what i was looking for for a much lower price than I was able to find elsewhere. I also really liked the fact that I was able to mix and match the dining chairs since the ones that came with the table I liked did not really appeal to me. The entire sales process was very smooth and I chose to pick up the table from their warehouse and set it up myself. their staff at the warehouse were very helpful to load my truck and allow me to look at the table before bringing it home. i am very happy with my purchase!

Approximate cost of services:
$1,250.00
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Ryun C. In Mississauga
Ryun C. In Mississauga
1 review MISSISSAUGA, ON
10/10

Bedroom Set

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My girlfriend and I purchased a modern bedroom set from lavie furniture and we were given free delivery and set-up as part of the deal we received. When the delivery guys came to our house they were very kind and worked as quickly as they could to set up our bed for us. I was interested to see how the bed would go together as it looked very complicated on their showroom floor, and I was surprised to see how quickly these guys put it together and without any issues. We totally love the new bed and will be going back to their store to pick up a few more items.

Approximate cost of services:
$2,300.00
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Tracy in Scarborough
Tracy in Scarborough
1 review SCARBOROUGH, ON
10/10

Black Leather Match Sofa Set

Walking into the store, i was a little skeptical at first. After reading the comments online and receiving the notorious raves from my friends, I decided to check it out. Once i walked into the store, I received tremendous help from the sales associate, Jack. He was patient and answered all my questions in great detail. Through questioning I discovered La Vie had many color choices and that La Vie allowed customers to custom make furniture. I also discovered they had top grade real leather sofas. I finally settled on custom making a black leather match sofa set, which cost $2499 dollars. Amazingly, the set was delivered within 6 weeks and within their 6-8 week waiting period. The workers brought the furniture inside with no fuss, though they made no attempt at a conversation during that period. The set came in excellent condition and contained top grade leather like the site says! The sofas are super comfy and look great in my living room. My friends are in awe of how stylish and elegant it is. Maybe even a little jealous! Even after the 4 months I have been using the sofas, they have kept to be in a spectacular condition, sturdy and durable. If I ever go furniture shopping again, this is the place I will be stopping by. This store follows through on reasonable service, excellent delivery periods and excellent product quality, definitely recommendation worthy.

Approximate cost of services:
$2,499.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about La Vie Furniture

We are a modern furniture retail store base in Toronto, in both traditional and contemporary styles at rock-bottom prices that are often below wholesale. La Vie Furniture is a brand and a retail branch of GH Furniture, Inc which is an International Furniture Importer, Producer and Wholesaler. As one of ...
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