Professional Roofers.Com

Roofing
Toronto ON M6M 4L8
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HomeStars  >  Roofing in Vaughan  >  Professional Roofers.Com  >  Roof - new shingles
peter k in East York
peter k in East York
7 reviews Toronto, ON
9/10

Roof - new shingles

I had a leak in my roof and after contacting a few companies, I had Professional roofers replace the shingles on my roof in March, 2014. They were the most courteous and professional in their sales process and their pricing was in line, so I hired them. The job was done when they said it would be, they left the yard clean and the leak stopped.
More recently I called them to complain that they removed a cage that was installed/screwed in to the soffit and did not re-attach it as they found it. Net result is that squirrels pulled it off enough to get back into the roof. I had to hire the Wildlife removal company once again to reinstall the cage properly. The cage was installed by a wildlife company (GTA) that is rated a 10 on this board. They spoke to this roofing company and told them that the squirrels could not have pulled off the cage the way it had been installed. I'm pleased to report that Professional Roofers stepped up and picked up the cost to fix the cage. Much appreciated Professional Roofers - thank you!

Approximate cost of services:
$3,000.00
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peter k in East York
peter k in East York
7 reviews Toronto, ON
3/10

Roof - new shingles

I had a leak in my roof and after contacting a few companies, I had Professional roofers replace the shingles on my roof in March, 2014. The job was fine - the leak was stopped and while I don't go up on the roof, I assume the job was completed in good order.
My complaint with them is that they removed a cage that was installed/screwed in to the soffit and did not reattach it as they found it. Net result is that squirrels pulled it off and I had to hire the Wildlife removal company once again to reinstall the cage properly. The cage was installed by a wildlife company (GTA) that is rated a 10 on this board. They spoke to this roofing company and told them that the squirrels could not have pulled off the cage the way it had been installed. Despite that, my contact at Professional Roofers said, they would not compensate me for the additional money I spent getting the cage reinstalled. Their policy is they don't warranty against damage done by animals. That's great but, I'm not complaining about what the squirrels did. And I'm not complaining about what squirrels did to the roofing job. I'm ticked off that they didn't reinstall the cage the way they found it and that they don't step up to even share the cost of me having to reinstall the cage again. It was $250 repair and I spent over $3,000 with the roofing company.

Approximate cost of services:
$3,000.00