Hall Tree Farms

Landscape Contractors & Designers
Kettleby ON L0G
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HomeStars  >  Tree Service in Kettleby  >  Hall Tree Farms  >  30 foot spruce tree dying 0/10
Ken Rabow in Thornhill
Ken Rabow in Thornhill
6 reviews Orillia, ON
0/10

30 foot spruce tree dying 0/10

Seemed like a beautiful tree. Mirella recommended it for us. Had some problems once it was planted. It took some time for them to come to address some of our concerns, with arm twisting they came out and trimmed the dying parts

At the end of that first season in our place, the tree showed many brown branches. They said it was flushing and we should wait for the spring.

We waited. In the spring, the tree got worse. They asked for pictures.

As of today, they have contacted me and have said they will come up to see the tree and figure out what needs to be done. Stay tuned. I will revise my review depending on what comes next.

They came and pruned the dead branches. I was told that there was new growth and that it can take time for a new tree to acclimate. The tree looks beautiful if a bit less full. I will update next year.

2017: the tree is dead. I'm told many things but all our other trees are doing fine. DO NOT BUY FROM THESE PEOPLE!!!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Previous versions of this review:

Ken Rabow in Thornhill
Ken Rabow in Thornhill
6 reviews Orillia, ON
8/10

30 foot spruce tree dying 0/10

Beautiful tree. Mirella made a good choice for us. Had some problems once it was planted. It took some time for them to come to address some of our concerns but they did.

At the end of that first season in our place, the tree showed many brown branches. They said it was flushing and we should wait for the spring.

We waited. In the spring, the tree got worse. They asked for pictures.

As of today, they have contacted me and have said they will come up to see the tree and figure out what needs to be done. Stay tuned. I will revise my review depending on what comes next.

They came and pruned the dead branches. I was told that there was new growth and that it can take time for a new tree to acclimate. The tree looks beautiful if a bit less full. I will update next year.

2017: the tree is almost dead. I'm told many things but all our other trees are doing fine. DO NOT BUY FROM THESE PEOPLE!!!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Ken Rabow in Thornhill
Ken Rabow in Thornhill
6 reviews Orillia, ON
0/10

30 foot spruce tree

Beautiful tree. Very unprofessional service. It took some time for them to come to address some of our concerns but they did, or so I thought. They gave lip service and did the bare minimum. The tree continued to get worse.

At the end of that first season in our place, the tree showed many brown branches. They said it was flushing and we should wait for the spring.

We waited. In the spring, the tree got worse. They asked for pictures. They said the tree look great in the pictures. They asked for more pictures. They would not come to look at the tree we paid $3,000 dollars for. The tree looks like it is dying. They NEVER answer the phone and only reply to give platitudes, tell us about their great guarantee and then do nothing.

As of today, they have contacted me and have said they will come up to see the tree and figure out what needs to be done. Stay tuned. I will revise my review depending on what comes next.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Ken Rabow in Thornhill
Ken Rabow in Thornhill
6 reviews Orillia, ON
8/10

30 foot spruce tree

Beautiful tree. Very professional service. It took some time for them to come to address some of our concerns but they did. I would recommend them. Mirella was very helpful.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Ken Rabow in Thornhill
Ken Rabow in Thornhill
6 reviews Orillia, ON
1/10

30 foot spruce tree

I had a beautiful 30' spruce tree put in 10 weeks ago. The people who came were very professional. As they were leaving the person in charge told me how to care for it (which we have) and mentioned not to worry about the two branches with brown (dead). Since then dozen of branches have turned brown. We asked Mirella a month ago about it and they said they would come. They never did. I have called several times and never get a response back.

I will wait to see what happens but at this point I have put a $3,000 30 foot eyesore on my property with no follow up service to show for it.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?