Boss Leather

Furniture
Caledon ON L7E 1E8
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91%(6 reviews)
91%(6 reviews)
94%(42 reviews)
HomeStars
Furniture
Boss Leather
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96%

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Reviews for Boss Leather

Average customer rating:
9.7 10 (131 reviews)

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Jim
Jim
11 reviews Brampton, ON
10/10

Leather chair purchase

After reading reviews on Homestars I decided to drive out to Boss leather in Bolton to look for a leather chair. We saw the Winston Churchill leather chair, and after being educated on their products and the features that go into making the chair, we decided to buy it. They were able to beef up the springs and leather and they achieved a very close match to the colour or to our existing furniture.
About the delivery. The two gentlemen from Boss delivery were more than anyone could ask for. They were very polite, friendly, courteous and mindful of furniture they had to dodge in order to position the chair.
I would not hesitate to purchase again from this company as you get exactly what you purchased.

Approximate cost of services:
$2,999.99
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Company Response

Thank you very much for the kind words Mr.Hubbard .We at boss leather are so happy to hear you love your chair and enjoyed your experience it was our pleasure to build your chair .

from
Boss Leather Staff

Pascale in Toronto
Pascale in Toronto
1 review Cambridge, ON
10/10

Christmas gift

My husban shopped a long time for his Chistmas gift and stopped his choice on Boss Leather. It was the best choice. We enjoyed the drive to Bolton, had a personalised service, our leather chair was delivered on time and looks stunning!
We just can't wait to go back for our livingroom furniture!

Approximate cost of services:
$2,700.00
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Company Response

thanks very much for kind words pascale , enjoy your beautiful furniture !!!

Alfred & Diane
Alfred & Diane
1 review Granby, QC
10/10

Sofa & chairs Duke collection

We are in awe with the craftsmanship, the attention to details (stitching, leather matching), the richness of the leather and its colour. We are convinced that, like an old leather jacket, they will only get more patina with the years and that they will be past down from generation to generation as it is truly a "family heirloom". And, we must not forget the fantastic service.
Thank you to the Ricciardi family and team, you will be highly recommended.

Approximate cost of services:
$8,800.00
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Company Response

Thank you Alfred and Diane . It was an absolute pleasure building your sofa and two chairs. Please enjoy for many years to come...

Private User
Private User
Private User reviews Grand Forks, BC
10/10

Iriqouis sofas and chair

Beautiful Iriqouis collection sofas, 1 1/2 chair with ottoman. Gorgeous, quality leather.Very well built with GREAT service.What more can one ask for . Thank you for all your help and quick service.

Approximate cost of services:
$10,000.00
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Company Response

Hi Sherri , thanks so much for the kind review and very pleased to hear your satisfaction with your beautiful iroquois sofas and chair !!!

Michelle in Belwood in Spruce Grove
Michelle in Belwood in Spruce Grove
1 review Belwood, ON
10/10

Reclining sofa, love seat, chair

I just received my gorgeous leather set and it looks fantastic ! From walking through the door at Boss leather we were greeted so warmly by all the staff and allowed to really take our time at trying the different sofa's. Ralph explained to us their various choices in leathers and firmness and between us we found exactly what we were looking for. We received it in the time frame quoted and the boys who delivered Adam and can't remember (sorry ) were really careful and so friendly ! Overall a fantastic shopping experience and i will highly recommend them !

Approximate cost of services:
$9,000.00
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Company Response

Thank you so very much, hearing these comments make me so proud of what we do . Thank you again Michelle

Chris  in Brampton
Chris in Brampton
2 reviews Brampton, ON
10/10

Sofa, love seat and chair set

I purchased a leather sofa, love seat and chair from Boss Leather and I could not have been happier with the quality product that I received. Boss delivered the product with the exact specifications that I ordered and delivered the product ahead of schedule. When visiting Boss' impressive showroom I dealt with their sales manager Robert, who was extremely knowledgeable and passionate about the products he was selling. He took the time to understand what I was looking for and did not use any sales tactics or up selling in order to complete the sale. All and all I was extremely satisfied with the product and service I received from boss leather. I cannot recommend them enough.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
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Company Response

It was our pleasure Chris, we are very pleased to hear as we take pride in our product. Thanks for the kind words. Enjoy your beautiful set !

JM in Toronto
JM in Toronto
1 review Richmond Hill, ON
10/10

Production delay but happy with delivered product

Ordered our sofa and love seat in August and didn't receive delivery of the set until December. Although I made a trip in person to look at their showroom, I made a deposit in August over the phone a week later. It was then that they had made a handwritten mistake on both (!) my email address and telephone number, compounding the delay.

Long story short, they admitted their mistake and Ralph took extra steps to make it right with us (so no ratings deduction). And the product looks and feels amazing.

Approximate cost of services:
$6,900.00
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Company Response

thanks very much for kind review

Michelle  in Brampton
Michelle in Brampton
1 review Brampton, ON
10/10

Amazing Product and Service

I purchased a leather sectional from Boss Leather in October and Adam and Michael delivered it today (December 3, 2016), before the holidays as they promised. First, the sectional looks amazing! I chose a red colour because I am not conventional; it's beautiful and the quality looks exceptional, it's comfortable and no deficiencies from what I can see. I don't think I'll have any issue with my purchase!

As a consumer, what I value above anything else is service, especially when I'm spending what I consider to be a lot of money. The service from Boss Leather is exceptional. When I attended the store in October, I was served by Paul Agricola, who was kind, patient and knowledgeable as I asked a lot of questions to be sure that I was making a good choice.

I found Adam and Michael, the gentlemen who delivered the sectional, to be outstanding. They called prior to their arrival to let me know that they were en route. When they arrived, they moved a couch for me that I was unable to move on my own, and I did not expect that and I did not even have to ask. I was impressed that Adam actually remembered me from my visit in October. They were careful in how they carried and put together the sections, and provided me with felt cushions for the legs as I did not think to get any. They respected my request to remove their shoes as they entered my home, and I have not always had that experience with service deliveries. Above all, they were just pleasant, polite and genuinely nice and a great reflection of Boss Leather. In my opinion, if you have a great product but provide crappy service, you will not get my money, I don't care if it's a good deal. I am so happy with the product and service from Boss Leather that I am going to purchase the matching ottoman in the coming months. Keep up the good work Boss Leather:).

Approximate cost of services:
$5,700.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words ! Customers like yourself make it such an easy process and a pleasure to build for. Enjoy your beautiful sectional .

Boss Leather Team.

Joanna in Murray River
Joanna in Murray River
1 review Queens County, PE
10/10

Awesome Experience with Boss Leather

My husband and I were in the market for a new couch. Something stylish, but also rugged enough to stand up to our 2 dogs. After doing some research online, we found Boss leather, and after speaking to some of their associates, we agreed this was the choice for us. Their knowledge of all things leather was very reassuring, and their staff was superb in accommodating a delivery to Prince Edward Island, which was a first for them! Needless to say, we are beyond thrilled and would definitely recommend Boss Leather to anyone seeking out beautiful, quality furniture in the future.

Thanks Robert and everyone at Boss Leather!!

Approximate cost of services:
$0.00
What could this company do to improve their services?
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1 of 1 people found this review helpful.
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Company Response

Thanks Joanna for the kind words and so happy you are enjoying your beautiful set . Have a Merry Christmas to you and your family from the Boss Leather Team .

Laura R
Laura R
6 reviews Pickering, ON
10/10

2 Sofas and Loveseat

My experience with Boss Leather has been nothing but spectacular. I initially found them while doing research for quality leather sofa's around the GTA and fortunately came across their awesome website. The site is very user friendly and easy to navigate with a wealth of information and resources. There are detailed pictures and specifications of each piece they carry which gives you a very good idea of what you might want before even going to the showroom.

The Boss Leather store is beautiful and massive; you could literally spend hours wandering and admiring all the sofas they have on display. Upon arrival we were greeted by Robert who would assist us. Extremely helpful and knowledgeable, Robert showed us all our options for leather selection as well as cushion materials and firmness. He has very good ideas and suggestions and it becomes very evident that he is passionate as well as an expert in this field. Robert is very patient and doesn't put any pressure, giving you all the time you need. While we were waiting for them to be built we also had the pleasure of dealing with Robert's sister Danielle for some follow up calls and additions to our order. She is very friendly and helpful and it was nice having the opportunity to deal with her as well.

This is a well established family business and the quality of their sofas is second to none. These are custom made with top notch materials (top grain, Italian leather/ kiln dried hardwood frames) and solid construction with a warranty that shows how confident they are in their products. Since these sofas are made from scratch, the delivery will take a while (approx 7 weeks). Once you take delivery you quickly realize that it was definitely worth the wait. The delivery guys are also family and they take great care in the delivery and setup of your new couches. They are very friendly and efficient and even gave some good tips on the care and maintenance of the leather going forward.

I highly recommend this company if you're looking for top quality leather sofas. The customer service they provide from the beginning to delivery is highly commendable. Their sofas are built locally in the GTA which is a bonus as you'll be supporting local, Canadian business as well.

Approximate cost of services:
$8,000.00
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Company Response

Laura Thank you for your wonderful comments. I as a Father of both Robert and Danielle feel absolute pride and happiness when I get these kind of comments about my kids and our Company. Thank you and Enjoy your Boss Leather furniture. We thank you and I know the Factory thanks You as well . Ralph Ricciardi President Boss Leather

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Boss Leather

Join us for our Massive Leather Sale save up to 50% We manufacture custom furniture without the custom price. Our attention to detail is what sets us apart. Great furniture at a great price visit www. canadasbossleatherfurniture. com for further info. Over 150 models to choose. Leather Sofas all genuine ...
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