A representative of MorEnergy came to my door saying they are under contract with Direct Energy and they are inspecting water heaters and replacing them if they are old. The water heater in my home is 17 years old so this representative of MorEnergy said we are eligible to have it replaced with a new water heater. I gave my approval believing this company was working for Direct Energy. The water heater was installed and it appears to be a good product and the service was okay. However, I now find out that MorEnergy is NOT affiliated with Direct Energy and I now have a water heater rental with MorEnergy and not Direct Energy. I did NOT want to switch away from Direct Energy but I was tricked into making the switch due to MorEnergy's misrepresentation. I have reported this company to the Consumer Protection Agency, but the money, time, and effort it would take to take legal action against MorEnergy is prohibitive. All I can do is try to warn other people about MorEnergy's poor sales tactics and misrepresentation. If MorEnergy shows up at your door.....SEND THEM AWAY.....unless you are ok with switching your business away from Direct Energy.
- Approximate cost of services:
- $25.00
- Company Response
morEnergy apologize for the inconvenience caused. If you need any information please contact us. We are now in Facebook, Twitter and LinkedIn. Looking forward to serve you in the future.
Facebook - http://www.facebook.com/pages/MorEnergy/107496552722288
Twitter - https://twitter.com/#!/morEnergyCanada
Linked In - http://www.linkedin.com/company/morenergy