I would never recommend this company to anyone. Very shady way of doing business. We had a pile of mostly drywall from a basement reno to be taken away. My husband called a week prior to ensure they would haul drywall, was told it was not an issue, no mention of increased fees. The guys showed up and were quick and polite enough.....BUT it wasnt until after the junk was loaded that they slapped us with hidden fees. I say hidden because I searched their website for a "catch" and there was none....but on the day of the work suddenly drywall is considered "heavy materials" apparently comparable to patio stone and brick?? So instead of barely a half load that we should have been charged (considering there were already two appliances from a previous client in the truck) we were hit with a full load fee. Why? Because the driver considered it "heavy" at his full discretion. Not one mention of this prior to loading. The owner knows I am right in my arguement and initially offered a refund, but now just ignores my attempts to rectify this situation. Stay away from this company. Rent a bin and load it yourself. Oh and ignore the list of heavy items with increased charges on the website, they can call a load of stuffed animals heavy if they choose to. I gave one star because hey, they did remove the junk...
- Approximate cost of services:
- $600.00