Green Again Irrigation Inc.

Sprinkler Systems
Richmond Hill ON L4C 4M2
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HomeStars
Sprinkler Systems
Green Again Irrigation Inc.
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87%

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Reviews by rating (past 12 months)

Reviews for Green Again Irrigation Inc.

Average customer rating:
8.9 10 (32 reviews)

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Ashkan in Maple
Ashkan in Maple
1 review Vaughan, ON
10/10

Lighting and service A+++++

Very professional lighting. My house at night looks fentastic!! Service very good, Mansor honest man. I did irrigation and lighting with Mansour since 2017 in the summer and Mansour is fast when I have an issue or problem he come right away and fix it. I recommend

Approximate cost of services:
$280.00
1 of 1 people found this review helpful.
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Company Response

Dear Ashkan, Thank you very much for choosing our company. We are pleased that we were able to provide you with great service. Thank you again, Ashkan,​ for believing in us and giving us a chance to show you what we can do!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Lighting and Irrigation-Fantastic!

Mansour and his team are very punctual. They have been providing quality service for us for over ten years. Mansour is sincere, before setting up an irrigation system with him, I was with a different irrigation company. After my flowers turned yellow, I was in search of a separate company and found Mansour. Mansour installed drip heads for my flowers and explained what I need to keep my garden looking healthy and green. I have also added his lighting services the blue lights look phenomenal and make my house stand out.

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

It has been an absolute pleasure servicing your home. Thank you for choosing our company, Green Again! We appreciate your business and feedback.

Moaaz in Toronto
Moaaz in Toronto
1 review Richmond Hill, ON
10/10

Family owned company!

Green Again Irrigation, is a wonderful family-owned company. My family has been with this company for over 10 plus years. Mansour is knowledgable, and his services are cheap and accommodating according to his customer's needs. I have done both irrigation and lighting with Mansour, and I am delighted. Thank you, Green Again Team!

Approximate cost of services:
$180.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your feedback Mr.Khan! We are so glad that you had a great experience. Customer satisfaction is our top priority.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Irrigation installation

I am extremely astonished why anyone would rate this company lower than 10 stars. I have been with this company for over 5 years now and am really satisfied with the services they provide and the time Mansour and his team put into the work they do. Mansour has a very great team. Thank you Green Again!

Approximate cost of services:
$180.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for leaving us a feedback. We continually aim to strive for high customer satisfaction. We are so glad you had a great experience. We will continuously​ aim to make our customers happy.

Thanks again,
Green Again Team

RVN in Richmond Hill
RVN in Richmond Hill
1 review Richmond Hill, ON
10/10

Sprinkler installation

Mansour and his team are great , Very respectful and on time, they come and finish the job then leave not like others to just do piece and come after a month and at the same time very reasonable price

Approximate cost of services:
$2,500.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your feedback! We are glad that you had a great experience. We love seeing our customers happy. Customer satisfaction is our number one priority.

Mansour  from Last Impression
Mansour from Last Impression
1 review Vaughan, ON
10/10

Sprinkler maintenance

Mansour is great!! So nice and reliable!! I highly recommend him for all your sprinkler needs!!

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
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Company Response

It was a pleasure installing and servicing your sprinkler system. Thank you for choosing our company. We appreciate your business. Our clients are the best!!

Private User
Private User
Private User reviews Toronto, ON
4/10

Very rude & unresponsive

As pointed out in previous reviews, Monseur is very accommodating when he is selling you the systems. We installed both sprinklers and lighting for our front and back yards. The installation went well and I believe the product is good quality but he is very hard to deal with after the installation is complete.
Most businesses I deal with are willing to make an appointment (date and time) that works for both parties. He works on his terms and his schedule! The spring and fall maintenance has become very challenging to schedule as a result.
He calls and comes by when he wants and leaves a bill. This year we denied him access during the week he wanted to turn on the sprinklers and after that he refused to come back. After calling him several times over a 4 week period and getting repeatedly lectured on how he runs his business with no commitment around scheduling, we called around. There are lots of other companies out that that will do fall & spring maintenance, they will give you a day/time they are coming, charge less & appreciate the business.
I wouldn't recommend this company!

Approximate cost of services:
$10,000.00
1 of 4 people found this review helpful.
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Company Response

Hi,

We appreciate your feedback and business. To your response, whenever you had a concern our team came to your house immediately to take a look at your sprinkler system and the lighting that were installed.

We are a company that operates on a seasonal basis, and call each client a week ahead of time to let them know when we will be in a certain area for servicing. We also do our best to comprise a day and time that works for the customer as well because we understand that our clients are busy. During the spring time, we advised you that we would come a week after to open up your system for the summer, however you kept insisting us to come, and open your properties sprinkler immediately.

Secondly, when my staff called to book in a date and time to come and open up the irrigation system for the summer, you were disrespecting them. Furthermore, we charge the amount that we do, so that we can ensure on providing quality products and services.

We still have not received your payment for last year, we sent reminders, because it was past the due date. Regardless, we did not charge you any interest for not paying on time, just reminders for not receiving it. We still have not received last year’s payment. Which is one of the reasons why we stopped servicing your property.

We hope that another company was able to make you happy and that they were able to meet all your needs. All the best.

Lindsay from Toronto
Lindsay from Toronto
3 reviews Toronto, ON
0/10

Water Sprinkler System

Hired Mansour to provide a quote and install a water sprinkler system for my front/backyard. He quoted me initially for sprinkler heads, then later convinced me that installing a drip line would be better for the same price.

Shortly after the installation, I advised him that the system wasn't working, the ground was dry and my plants were drying up. He dropped by, adjusted the timeline of the drip from 60 mins to 2 hours and this did not resolve the issue. I also reminded him that the rain sensor that was in my contract (paid for in FULL) was still outstanding. I waited almost 6 months for the rain sensor which he claimed was on back order.

Paid him to winterize the system and again to reopen the system. Advised him again that the drip line system still wasn't working. He showed up, checked the lines, did some adjustment and told me the system is fine.

Had 2 other Sprinkler companies do an evaluation of Green Again's installation and was told that the number of lines are inadequate for the water pressure and the drip line was not recommended ..... a mix of soaker hoses and sprinkler heads should have been used.

Mansour was RUDE, disrespectful and took absolutely no responsibility for the inadequacy of the system installed. I'm now stuck with watering using a hose on a daily basis to prevent my cedars and other plants from dying.

I will be initiating a law suit in an attempt to getting the system replaced.

Homeowners, beware .... Do not use this company. He's very nice at the initial consultation but fails to address issues and treats his customers (especially if you're a woman) with the utmost disrespect.

I would NOT recommend this company.

HomeOwner

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 5 people found this review helpful.
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Company Response

Hi Lindsay,

Thank you for your business and feedback. To answer your response, it took our team approximately three years to finish your properties project, because you were constantly changing your contractors. During that time, you were also in a law suit with some of those contractors. From the first day till now, our team still considers a drip line to be the best option for all cedar plants. Mansour himself even advised you of this, however after we installed some of the drip lines, you kept insisting that a spray heads, and soaker hoses would be a better option for those plants.

Also mentioned before by Mansour, soaker hoses and drip lines do the same job. What differentiates the two is that soaker hoses do not last long, they break, and need to be replaced frequently. Drip lines last longer, you can research more about this as well.

Furthermore, when we were completing your properties project, our team made numerous trips back and forth to make sure that you were satisfied. A rain sensor was never installed because we needed the contractor, to finish their project in order to complete ours. Whenever our team came for a service, you set the sprinkler timer to three hours, in which you said it was because your cedar pants were dying. To begin with, your cedar plants were already dead because they were not planted properly, which we had also mentioned.

Moreover, our company decided to discontinue servicing your property because you were taking water from the city for your plants. Our company, believes in equality and treats everyone with respect, regardless of their gender, age, sex and ethnicity, etc. We treat all our customers equally, and do not favoritize one client over the other. Our clients make us the best and we want them to be happy. Thank you for your business. We wish you all the best.

Shane from Vaughan
Shane from Vaughan
1 review Thornhill, ON
10/10

Irrigation Services

My wife and I used Green Again Irrigation over 3 years ago and we are extremely pleased. The client service we have experienced has been outstanding. We spent a lot of money on our yard and Green Again Irrigation has helped us keep it in immaculate condition. I proactively recommend Green Again Irrigation to neighbours, family and friends. Their perfect score is well deserved.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Shane,

Thank you very much for such a great review! We are really happy to see that you are happy with the quality of services, and products we provided. We appreciate you taking the time to write this review, and for your business. Furthermore, we hope to provide more positive results for you and other clients as well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Green Again Irrigation Inc.

Green Again Irrigation Inc. is a professional, insured and earth-friendly company that is managed and owned by an irrigation engineer. We specialize in residential and commercial drip irrigation and sprinkler systems as well as landscape lighting. We are the professionals that you can also count on for custom irrigation design ...
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