New Century Maids

House & Apartment Cleaning
Mississauga ON L5A 2X4
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Reviews for New Century Maids

Average customer rating:
9.3 10 (698 reviews)

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Alisa in High Park
Alisa in High Park
1 review Toronto, ON
10/10

House cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have been using New Century Maids for a year and a half now and I can't say enough good things. My house is always spotless after their visit. I have strong allergies to dust and many chemicals and I'm able to breathe easier since they started to clean my house. Thank you guys for making my life a little easier.

Approximate cost of services:
$120.00
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Company Response

You are welcome Alisa. It is always a pleasure to serve you.

CH in Toronto
CH in Toronto
1 review ,
10/10

House cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am super excited to have new century maids provide me house cleaning with their experienced workers. I had been getting behind in my house work (Working...Kids...Meetings) so I decided to look for a reliable cleaning company. Seeing so many positive remarks that people had written about new century maids I decided to give them a try. I was treated with respect by all staff and workers; they took the time to explain how everything would work from the initial cleaning to the regular scheduled cleanings. I’m glad I chose you, and can’t wait for my next cleaning.

Approximate cost of services:
$120.00
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Company Response

Dear Celina, I appreciate your kind words and compliments; we strive to do our best and make sure that your home is always glittering.

Barb in Mississauga
Barb in Mississauga
1 review Mississauga, ON
10/10

Move out cleaning

Lilla hooked me up on very short notice to do move out cleaning in my 1 BR place. Kris & Ala showed up on time and were very patient, as I was a bit late. They even helped me move furniture out of my apartment. New Century Maids is thorough, kind, and affordable. I highly recommend their service.

Thank You, NCM!

Approximate cost of services:
$150.00
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Company Response

Greetings Barb, I am very pleased that you found the cleaning experience to your satisfaction, I am also happy that the crew was able to help you out. We hope to be of service to you in the future. You may always rely on us.

Annette in Mississauga
Annette in Mississauga
2 reviews Mississauga, ON
10/10

House cleaning

New Century Maids just saved my life. I received a phone call that my in-laws were flying in from the US. I was shocked, and could only picture the state my house was in. I quickly googled and found New century Maids and called. They were the best, the set up a day for my cleaning (even though it was so short notice) and I have no words for how great the cleaners were. Prompt, courteous and my house never looked so clean. I have New Century Maids to thank. A pleasure doing business with you.

Approximate cost of services:
$210.00
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Company Response

Hello Annette, we are happy that we had helped you in your time of need; it is our hope to always try and help our customers out when they really need us. Enjoy your clean home.

MB in Toronto
MB in Toronto
2 reviews ,
2/10

House cleaning

Having been told that I would need to pay for an initial deep clean, I was expecting a very thorough job (especially given the high price for a small home). Instead, I came home to a house that looked good at first glance, but had none of the "deep cleaning" done. Nothing was dusted, no surfaces were wiped down, the garbage cans weren't emptied, and it was hard to believe that 4.5 hours were spent accomplishing this. Given the price, and the requirement for an initial clean, I was very unimpressed with the work that was done.

Approximate cost of services:
$140.00
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Company Response

I am very surprised about this complaint. As all of our customers know it is our policy to call the next day and ask for feedback on the house cleaning service. We had called you as well, we invited you to take advantage of our re-do policy, if a customer sees that there has been something missed in the cleaning and lets us know they are entitled to a re-do cleaning, which is done at the earliest convenience of the customer. You had rejected this option and settled for not having it done. Also there was no onsite estimate done on your house, we only had the description of it from you, and you were given an approximate price. Once the crew arrived and began cleaning they saw that the condition of your house was very poor, it would need much more cleaning to bring it up to our standards of clean. You had received a cleaning for the amount that you paid. It was the best that the crew could do in this circumstance.

Mike
Mike
3 reviews Mississauga, ON
10/10

Deep Cleaning of house

My house needed a spring cleaning, and I called New Century Maids in Mississauga. They quickly provided a quote for the deep cleaning and the ongoing bi-weekly cleaning at my convenience. I agreed to the deep cleaning and said I would think about the bi-weekly. They really did "deep" clean my home! They cleaned everything! My house was spotless! They also provide there own cleaning supplies (which were obviously better than mine). I am very very picky when it comes to cleanliness, and I was so impressed with this service, that I did end up taking them up on the offer of thier bi-weekly cleaning service as I don't think I could have done a better job! Thanks New Century Maids, I look forward to the same kind of quality and exceptional service going forward!

Approximate cost of services:
$300.00
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Company Response

Dear Carol, I would like to thank you for the compliment. We try very hard and it makes everyone, especially the people involved which is the crew feel great when customers send us words of praise. It is a hard job and its compliments like yours that help us go to work with a smile on our faces every day!
Thank you again for your compliment. It is truly our pleasure to serve and work with you.

Suzanne M in Etobicoke
Suzanne M in Etobicoke
1 review Etobicoke, ON
10/10

House cleaning

This year, my house was chosen by all of my friends to host the Easter party. I was very excited, except for the fact that my house was a mess. A girlfriend referred me to New Century Maids and I scheduled a cleaning with them. I was overly satisfied with the cleaning that they performed and my friends were astonished by the cleanliness of my house. Thanks New Century Maids!

Approximate cost of services:
$210.00
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Company Response

Suzanne, thank you for good words. It is good to have you as a repeat customer since Easter.

Mike C in Oakville
Mike C in Oakville
1 review Oakville, ON
10/10

House cleaning

Service was fantastic! Much better than my previous cleaning service Merry Maids. Much more detail and attention was paid. The cleaning lady was very professional and pleasant. I am recommending New Century Maids to some family members of mine.

Approximate cost of services:
$115.00
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Company Response

Mike, I was very pleased to have the new business, but even more pleased that you thought well enough and trusted my company to recommend us to your family. That’s the best compliment I can imagine.
Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Century Maids

New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as ...
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