New Century Maids

House & Apartment Cleaning
Mississauga ON L5A 2X4
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Reviews for New Century Maids

Average customer rating:
9.3 10 (698 reviews)

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Linda Evans in Toronto
Linda Evans in Toronto
1 review TORONTO, ON
10/10

Condo Deep Cleaning

Awesome service! I emailed about a dozen services while searching for cleaners; New Century Maids replied right away and were able to show up in 2 days' notice, on a Wednesday afternoon and cheerily cleaned my entire one-bedroom. Bed was made, items organized, every nook cleaned. I would highly recommend these ladies and this service. It appears to be more expensive than others, but the quality and the friendliness and the promptness make it well worth it. I have set up a monthly cleaning with them.

Approximate cost of services:
$180.00
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Company Response

Dear Linda, it is a joy truly to hear another customer who is very satisfied with the cleaning that our crews do, as you have written quality of the service is what we are about we do not want our customer to feel that a job could have been done better that is why all of our crews are professionally trained and know what is expected of them. Thank you.

Jim in Mississauga
Jim in Mississauga
1 review MISSISSAUGA, ON
10/10

Apartment deep cleaning

Since I have gotten older I cannot do a lot of the house cleaning on my own. Patches of grime were building up, mostly on the floor in my kitchen. I knew I needed help so I looked on Homestars and found New Century Maids. The reviews were really good so I decided to try them. Some parts of the floor were so bad I didn't really think they'd be able to get them clean. I was so wrong. The ladies (Ola & Otylia) showed up and seemed full of energy. My appointment was late in the day. I know they'd already done at least three other places so all that energy was amazing to me. After only 2 and half hours they had transformed my bathroom and kitchen. I can't say enough about how much they were able to accomplish. They both did lots of little things I didn't expect. I've been walking around my apartment with a smile on my face since they left. Thank you NCM.

Approximate cost of services:
$150.00
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Company Response

It makes our hearts happy to know that we could help in any way and are also here to help. Our crews do that little bit extra to help out without being asked, they treat your home as it was their own, glad to hear that you are enjoying a clean and fresh home and hope to do business with you in the future.

Tracey Malcolm in Toronto
Tracey Malcolm in Toronto
2 reviews TORONTO, ON
8/10

House Cleaning

Very good cleaning crew. Really work hard and are thorough. Unfortunately, the scheduling was always a problem. We used them for a few weeks, but had the requirement that they come in on same day and time each week, while they initially committed to this organized schedule, it kept bouncing around with requests to change.

Approximate cost of services:
$0.00
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Company Response

Much thanks for your feedback, glad to hear that you appreciated all the hard work that the crew had done. We understand about arrival times for the crew to your home, the crews begin their days at 8am and you had requested an arrival time of 9am that is why we had asked you if 8 am will be alright and if not than 11 am that way the crew would either clean your home first or second, they clean as many as 4 -5 homes per day. Sorry that we could not accommodate your arrival time of 9am. We hope you all the best.

Lucia in East York/Beaches
Lucia in East York/Beaches
4 reviews East York, ON
9/10

Post reno clean/Deep Clean

We did a 2nd story reno and there was A LOT of dust. I did most of the cleaning so they cleaners could focus on the details instead of spending all their time dusting. The house was empty so they had no obstacles.

The ladies did an amazing job on the floors and the bathrooms. A few spots were missed but nothing to complain about!

I would use this company again and would definitely recommend to someone.

Isabelle at the office was great to follow up once I asked for a quote and was clear when asking for what I needed the most focus on.

Approximate cost of services:
$380.00
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Company Response

It is a good feeling when we hear that another one of our customers is very happy with the cleaning that our crews do for them. Our customers concerns are always most important to us, we try to get all of the information about each house which is always unique not one is the same as another and do exactly what each and every person needs. Thank you once again Lucia and hope to be of service to you in the future.

Layla in Mississauga
Layla in Mississauga
1 review MISSISSAUGA, ON
10/10

House cleaning service

I had to admit that these gals are pros. I will never be able to clean as well as they can. Ever. There are faucets and counters that are shinier now than they were on the day I moved in. My towels are folded, my bed sheets are straightened, and the patina of grime on the mirror is gone. All that is left is a lingering odor of freshness. Hire New Century Maids if you want epic house cleaning service. They are awesome.

Approximate cost of services:
$339.00
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Company Response

We are pleased to see your trust in us, we value your business with us. We totally believe in customer satisfaction. And are wonderfully happy to see customer such as yourself appreciate the hard work that our employees do. Thank you once again for your feedback.

Annie in East york
Annie in East york
1 review East York, ON
10/10

A Job Well Done!

First off, I was very impressed with the speedy response I received through email. After a few back and forth emailing with the time and date, we finally managed to settle on a weekend (which is pretty much the best option for me). The two girls arrived right on time at 8:00 am Saturday morning. They had everything with them and I gave them a quick overview of what I wanted done. They were both friendly and talkative, and they loved interacting and petting my two cats that made sure they were hanging around to socialize with the new people. They did a beautiful job in my kitchen, bathroom and living room. I no longer feel catnip, fur and grit sticking to the bottoms of my feet. They dusted everything, moved things when they could to dust and vacuum underneath, and left my place smelling great and amazing. I will happily hire these two lovely ladies again. They were a joy to have around and worth every penny plus the tip!

Approximate cost of services:
$240.00
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Company Response

Thank you for sending your feedback to New Century Maids! We truly appreciate it when customers take time out of their busy days to provide us with some open and honest feedback about our services. Our customers are our number one priority.

Rebecca in Mississauga
Rebecca in Mississauga
1 review MISSISSAUGA, ON
10/10

Deep Cleaning

After having a semi-nervous breakdown about the state of my apartment and my current workload with work and other extra-curricular activities, I finally gave in to the recommendation of a friend of mine that I get a cleaner to come in and give it a good old-fashioned "deep cleaning". My friend suggested that I use her cleaning company “New Century Maids” and I emailed the company through their website to get more information and an estimate. It was the best choice I made; they were super friendly and did an amazing job on my place. Thanks

Approximate cost of services:
$180.00
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Company Response

We try very hard and it makes everyone, especially the involved employees feel great when customers send us words of praise. They have a hard job and it’s compliments like yours that help us go to work with a smile on our faces every day!

Thank you again for your compliment. It is truly our pleasure to serve you.

  Eric in Mississauga
Eric in Mississauga
1 review MISSISSAUGA, ON
10/10

Apartment Cleaning

The service has earned major points by being very prompt with their email communication throughout the whole booking and follow-up process. During the cleaning I had a question about gratuity, and Isabelle from the office was able to answer my email immediately. The first-time cleaning of my 1bd/1bath (~700 sq ft) took them 2 hours with 2 people, it was a deep cleaning and I am very pleased that I had agreed to have this done, my home looks so much better, it smells fresh – clean, it’s wonderful to come home to such a clean home.

Approximate cost of services:
$120.00
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Company Response

It was a pleasure Eric to be of service to you, many people have a very busy lifestyle and need help from time to time and I am glad we could help you out in this situation and to answer any questions or concerns that you may have regarding your home and how it will be cleaned.

Rose from Etobicoke in Etobicoke
Rose from Etobicoke in Etobicoke
1 review Etobicoke, ON
10/10

My First House Cleaning Experience

This was my first time ever hiring any sort of professional cleaning service for myself, and I am very impressed with the results.

The estimator Alex had arrived promptly and was very pleasant and professional. We quickly went through my home to assess the condition, I was briefed on the cleaning products and had all my questions answered. Less than 20 minutes later I was off to work, confident that my home and dog were in trustworthy hands and I am glad that I had called New Century Maids. When I got home I was surprisingly happy. My bathroom looks shinier than it did when I first moved in. All cobwebs were removed from my high ceilings and my kitchen looked like it was newly remodeled. They had paid great attention to small details which was what I was looking for in a cleaning company, someone who would treat my home as they would their own. New Century Maids is truly a company that listened to what my needs were and I recommend them to all of my friends and family.

Approximate cost of services:
$0.00
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Company Response

I am very pleased to hear that your experience with our company has been a good one Rose, we are committed to all of our clients to do the best job possible and look forward to hearing from you in the near future to clean your home once more so that you may be assured you will come home to a clean home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Century Maids

New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as ...
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