Called Delroy to fix my refrigerator and I managed to pay for getting it fixed without having it fixed! My freezer was intermittently leaving the contents thawing.
* He came in on time - which accounts for the only good point I was able to give
* Found that my freezer fan wasn't working .. proceeded to open the cover and the fan started up. Claimed that he had removed an obstruction (I have no way of corroborating that claim; but obviously given that I still had the problem I am doubtful)
* I had water leaking from my ice dispenser especially when left on (it is supposed to auto-shutoff) and his solution was to either not make ice or to keep turning it on and off and that the alternative was more work - he never asked if I was willing to pay to get it fixed, just seemed disinterested. I may not know appliance repair, but that's like finding out that your garden sprinkler doesn't turn and being told that you might as well hold it and turn around or not use the sprinkler!
* Left the place messy with everything left out and not quite moving the fridge back in place
* Next morning I found that I had the same problem with the freezer .. so it wasn't fixed, obviously
* Tried calling him NUMEROUS times .. no pickups or call backs.
Finally went with someone else from HomeStars that did the job right.
- Approximate cost of services:
- $70.00